[Hiring] Bilingual Virtual Assistant (Spanish & English) – Legal Support @Assist World

Role Description

A solo attorney based in Reno, Nevada is seeking a reliable and bilingual (Spanish & English) Virtual Assistant to support client communication, administrative tasks, and phone handling. This role is ideal for someone who is organized, a strong communicator, and comfortable handling high volumes of simple, repetitive workflows in a professional environment.

Key Responsibilities

• Client Communication
  • Send initial onboarding messages to new clients
  • Guide clients on next steps (booking calls, required info)
  • Conduct follow-ups with clients
  • Handle inbound calls and direct queries appropriately
• Administrative Support
  • Assist with case-related admin tasks in a case management system
  • Maintain organized client records
  • Support general inbox and communication management
• Phone Support
  • Answer incoming calls professionally
  • Qualify callers (new vs existing clients, type of case, etc.)
  • Route or escalate queries when needed

Qualifications

• Fluent in Spanish and English (non-negotiable)
• Strong communication skills (written & verbal)
• Comfortable handling phone-based roles
• Highly organized and detail-oriented
• Ability to follow structured workflows

Requirements

• Experience in legal, admin or client support roles (nice to have)
• Experience handling high-volume communication (nice to have)
• Exposure to CRMs or case management systems (nice to have)

Tools & Systems

• Microsoft Outlook (email & calendar)
• OneDrive & SharePoint
• Case management system: InfoTEMS (training provided)
• Phone system: GoToConnect

Working Style

• Flexible hours (some alignment to US business hours required for calls)
• Output-focused (client is NOT a micromanager)
• Opportunity to grow into a full-time role

Compensation

• $600 - $800 a month

Benefits

• 100% REMOTE
• $50 birthday bonus
• $200 testimonial bonus
• $500 entry monthly raffle
• NO TRACKER. NO PROBLEM

Additional Information

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.