[Hiring] AVP , Partnership Success @Ensemble Health Partners

Role Description

Ensemble Health Partners is seeking a strategic and collaborative leader to support performance management initiatives across Revenue Cycle operations. This role partners closely with Partnership Success, operational leaders, and clients to identify opportunities, drive action, and support sustainable performance improvement.

The ideal candidate brings a consultative mindset, strong analytical capabilities, and the ability to translate complex data into clear insights for operational and executive stakeholders.

Key Responsibilities

• Partner with Partnership Success and operational teams to identify, address, and resolve client performance management concerns.
• Develop, implement, and monitor action plans for assigned clients and initiatives.
• Ensure accuracy of operational outputs, dashboards, and reporting; initiate corrective actions as appropriate.
• Prepare and communicate performance improvement strategies, including regular summaries highlighting KPIs, variances, and trends.
• Serve as a central point of contact for performance‑related topics across assigned clients and projects.
• Collaborate with operational leadership to advance initiatives, monitor productivity, and support staffing and resource decisions.
• Lead or participate in meetings with clients, operations teams, and senior leadership to review performance and identify opportunities for improvement.
• Provide training, audit, and quality assurance support to ensure consistency and accuracy in internal and external communications.
• Monitor vendor performance, productivity, and quality assurance metrics.
• Support technology enablement efforts and maintain awareness of IT roadmaps and operational impacts.

Qualifications

• Experience within Front‑End, Middle Revenue Cycle (e.g., CDI, Utilization Management, Physician Advisory, Coding), and/or Back‑End Revenue Cycle Operations.
• Demonstrated ability to understand operational workflows and objectives while extracting insights and improvement opportunities from underlying data.
• Strong communication skills with the ability to clearly articulate trends, issues, and recommendations to operational leaders and executive stakeholders.
• Experience in client‑facing or stakeholder‑facing roles.
• Technical capabilities such as Power BI, SQL, and/or Python are preferred.
• Up to 25% travel, as needed.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Investment in professional development with opportunities for professional certification and tuition reimbursement.
• Quarterly and annual incentive programs for employees who exceed expectations.