[Hiring] AVP, Operational Innovation @Ensemble Health Partners

Role Description

At Ensemble Health Partners, our core values guide how we work, lead, and serve our clients:

• Integrity
• Collaboration
• Accountability
• Innovation
• Servant Leadership

We are committed to fostering a culture where leaders think boldly, act with purpose, and drive meaningful impact for our clients, partners, and teams.

Key Responsibilities

• Lead enterprise-level operational innovation strategy, focusing on transformation, efficiency, scalability, and performance improvement across revenue cycle and clinical-adjacent operations.
• Identify opportunities to redesign processes, leverage automation and AI, and improve operational workflows to drive measurable outcomes for clients and internal teams.
• Partner closely with Product, Technology, Data Science, and Operations leaders to operationalize innovation initiatives from concept through execution.
• Serve as an internal consultant and thought partner to executive and client leadership, translating innovation into actionable operational roadmaps.
• Pilot, test, and scale new operational models, tools, and methodologies, ensuring change adoption and long-term sustainability.
• Establish success metrics, track outcomes, and communicate results to senior leadership and key stakeholders.
• Mentor and develop leaders and high-potential team members within innovation and operational excellence functions.
• Support client-facing initiatives as needed, ensuring innovation efforts align with client objectives and contract performance.

Qualifications

• 12+ years of progressive leadership experience in healthcare operations, revenue cycle, operational excellence, or innovation-focused roles.
• Proven success leading large-scale transformation initiatives across complex, matrixed organizations.
• Strong understanding of healthcare operational workflows, performance metrics, and client delivery models.
• Demonstrated ability to partner across Product, Technology, and Operations to drive execution.
• Exceptional executive communication, influence, and stakeholder management skills.
• Experience with automation, analytics, AI, or emerging technologies applied to healthcare operations strongly preferred.
• Bachelor’s degree required; advanced degree (MBA, MHA, or similar) preferred.

Requirements

• This role may require periodic travel to client sites or internal leadership meetings based on business needs.

Benefits

• Base Salary Range: $240,000 – $300,000, commensurate with experience and internal equity.
• Competitive incentive and benefits programs aligned with executive-level roles.
• Join an award-winning company.
• Five-time winner of “Best in KLAS” 2020-2022, 2024-2025.
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024.
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024.
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024.
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023.
• Energage Top Workplaces USA 2022-2024.
• Fortune Media Best Workplaces in Healthcare 2024.
• Monster Top Workplace for Remote Work 2024.
• Great Place to Work certified 2023-2024.
• Work-Life Flexibility.
• Leadership.
• Purpose + Values.
• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Investment in professional development with opportunities for professional certification and tuition reimbursement.
• Quarterly and annual incentive programs for employees who excel.