[Hiring] Automotive Service Department Coach @Chris Collins Inc

Role Description

As a Service Department Performance Coach, you will partner with Owners, General Managers, Service Directors, and front line staff to revolutionize their systems and business.

• Audit operations, identify profit leaks, and solve costly problems
• Equip and train advisors in real-world, high-level selling strategies
• Coach managers in the art & science of leadership and accountability
• Teach individuals and teams to transform not just numbers—but culture
• Teach KPI comprehension and mastery

You will be on-site with dealerships across the U.S. and Canada, delivering hands-on Performance Coaching and tactical implementation of systems. This is NOT just consulting from a PowerPoint—it is “in-the-trenches” transformation.

Note: There is a component of coaching that is virtual coaching.

Qualifications

• 3+ consecutive years as a top-performing "Service Manager" or "Fixed Ops Director" at a branded dealership
• Documented positive results in CSI, profitability, and team development
• Desire to travel all over the U.S. — 3 weeks per month
• Thrive in unfamiliar environments
• Self-starter who can command a room, earn trust, and drive change fast
• Willingness to learn, grow, and coach
• Excellent communication skills and comfort with leading training
• A flexible schedule
• Ability to work with all personality types

Benefits

• Join a respected Leader in Automotive Performance Coaching and Fixed Ops growth
• Receive training in proprietary service systems and tools
• Collaborate with a team of high performers who value autonomy, integrity, and results
• Make an actual difference in the lives of service professionals and dealership profitability
• Expect exponential growth over the next 2-4 years

Company Description

Based in Downtown Los Angeles, Chris Collins, Inc. is a well-known consulting and training firm specializing in the automotive industry. We provide hands-on direction to leading name-brand dealerships, guiding them from negative profitability to a surplus of growth in profit, accountability, and leadership.

We are building a movement and a Special Forces team of Service Department Performance Coaches.