[Hiring] Auto Liability & Bodily Injury Claims Adjuster @CCMSI

Role Description

The Multi-Line Claim Consultant is responsible for the investigation, evaluation, negotiation, and resolution of commercial auto liability, bodily injury, and property damage claims within a dedicated national account program. This role supports a high-profile commercial transportation client and requires an experienced adjuster who can independently manage claims from assignment through resolution while delivering exceptional client service.

• Approximately 25% of the inventory involves litigation exposure, making strong liability analysis, negotiation, and claim management skills critical to success.
• This is an excellent opportunity for an adjuster who enjoys ownership of their files, working directly with clients, and resolving complex commercial auto claims.

• Investigate, evaluate, and adjust commercial auto liability claims from assignment through resolution.
• Handle bodily injury, property damage, and liability exposures across multiple jurisdictions.
• Conduct coverage and liability investigations.
• Evaluate damages, establish reserves, and develop claim resolution strategies.
• Review police reports, medical records, repair estimates, witness statements, and supporting documentation.
• Negotiate settlements with claimants, attorneys, and authorized representatives.
• Manage attorney-represented and litigated claims when applicable.
• Coordinate with defense counsel, experts, and vendors as needed.
• Maintain accurate and timely claim documentation and diary management.
• Prepare claim reports, reserve recommendations, and client communications.
• Build strong relationships with clients and serve as a trusted claims resource.
• Ensure compliance with Corporate Claim Standards and client-specific handling requirements.

Qualifications

• 5+ years of claims handling experience.
• NY Adjusters License is required.
• Strong experience handling:
  • Commercial Auto Liability Claims
  • Bodily Injury Claims
  • Property Damage Claims
• Experience managing claims from investigation through final resolution.
• Strong liability analysis and claim evaluation skills.
• Experience negotiating settlements and claim resolution strategies.
• Ability to manage an active inventory of approximately 130 claims.
• Excellent written and verbal communication skills.
• Strong customer service and client relationship management skills.
• Effective diary management and organizational abilities.
• Ability to work independently in a remote environment.
• Active Adjuster License or Designated Home State (DHS) License required.
• Ability to obtain and maintain additional licenses as required.
• Proficiency with Microsoft Office applications.
• Reliable attendance during established business hours.

Requirements

• Commercial trucking or transportation claim experience.
• Litigation management experience.
• Experience working directly with defense counsel.
• Multi-jurisdiction claim handling experience.
• Prior TPA experience.
• Experience supporting national account clients.
• Additional state adjuster licenses.

Benefits

• 4 weeks paid time off that accrues throughout the year in accordance with company policy + 10 paid holidays in your first year.
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance.
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP).
• Career growth: Internal training and advancement opportunities.
• Culture: A supportive, team-based work environment.