[Hiring] Auto Estimator @SolvdUS, Inc

Role Description

Our Auto Estimators play a key role in supporting fleet clients and drivers by assessing vehicle damage and delivering accurate, timely repair estimates. In this role, you’ll review third-party estimates, ensure alignment with client guidelines, and partner closely with repair facilities and vendors to drive high-quality, cost-effective repair outcomes.

As a subject matter expert in collision repair, you’ll collaborate with internal teams, clients, and service partners to ensure a seamless, efficient process from initial assessment through repair completion. This position is ideal for someone who combines strong technical expertise with attention to detail and thrives in a fast-paced environment where managing multiple claims and priorities is essential.

• Review and write collision repair estimates in accordance with industry standards and client-specific guidelines.
• Audit third-party estimates (adjusters, body shops, vendors) and recommend necessary revisions for accuracy and cost control.
• Evaluate vehicle damage to identify related and unrelated damage and ensure appropriate repair scope.
• Ensure all estimates meet quality assurance standards and align with contractual and client requirements.
• Collaborate with repair facilities to negotiate, finalize, and approve repair estimates.
• Monitor repair progress and support coordination between repair shops, vendors, and internal teams.
• Manage rental timelines in alignment with repair duration and ensure proper setup and extensions as needed.
• Maintain accurate documentation of estimates, modifications, and claim activity within internal systems.
• Analyze estimate data and contribute to reporting and process improvement initiatives.
• Identify and resolve escalations related to estimate accuracy, repair quality, or vendor performance.
• Ensure compliance with client workflows, guidelines, and service level expectations.
• Communicate clearly and professionally with clients, vendors, and internal stakeholders via phone and email.
• Collaborate cross-functionally to resolve issues quickly and enhance overall service delivery.
• Meet productivity, quality, and turnaround time expectations.
• Support team members and contribute to a culture of accountability and continuous improvement.

Qualifications

• High School Diploma or equivalent required; bachelor's degree preferred.
• Minimum of 3 years of experience in auto appraising, collision repair, or auto claims.
• I-CAR certification or willingness to acquire I-CAR certification required.
• State adjuster license preferred.
• Experience writing, reviewing, or auditing repair estimates required.
• Familiarity with CCC or similar estimating platforms preferred.
• Strong knowledge of collision repair processes, estimating practices, and industry standards.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to analyze complex estimates and make sound recommendations.
• Effective negotiation and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proactive, self-motivated, and able to work independently.
• Strong interpersonal skills and ability to collaborate with cross-functional teams.
• Proficiency with computer systems and estimating software.

Benefits

• Hourly compensation between $31.00 - $35.00/hour based on experience.
• Comprehensive benefits, including health, dental, vision insurance, and more.
• 401(k) plan options.
• Paid time off, sick time, and paid holidays.
• A fully remote work environment with flexibility and autonomy.
• The opportunity to grow with a dynamic, innovative team in a startup-like culture.