[Hiring] Associate Underwriter @Nationwide

Role Description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!

We're looking for insurance professionals who combine strong customer service skills with an analytical mindset. Successful underwriters on our team build strong relationships with agents, make sound underwriting decisions, and help drive profitable growth while delivering an exceptional customer experience.

Qualifications

• Insurance industry experience preferred
• Prior underwriting experience is helpful but not required
• Strong customer service and relationship-building skills
• Ability to analyze risk, make decisions, and manage competing priorities
• Backgrounds in claims, service, or other insurance-related roles are often a strong fit

Requirements

• Structured virtual training program lasting 6 weeks
• Training schedule is generally Monday–Friday, 8:30 AM – 5:00 PM EST
• After training, schedules will be normal business hours, such as 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM
• This is a remote position

Key Responsibilities

• Underwrite new and renewal Personal Lines business within authority
• Evaluate risks and make underwriting decisions based on company guidelines
• Build and maintain strong relationships with independent agents
• Partner with Sales, Claims, and other internal teams to support agency success
• Provide exceptional service while balancing quality, efficiency, and production expectations
• Gathers information from multiple sources according to company guidelines in order to support underwriting analysis
• Reviews individual risks for acceptability and handles those within authority based on company underwriting guidelines and standards
• Completes assigned underwriting transactions and tasks within established time and service standards
• Makes decisions to accept, modify or decline personal lines business of lower complexity in accordance with policies, practices, and standards
• Plans completion of assignments to meet agreed upon timelines and service level agreements
• Consults with agents and internal partners
• May participate in the management of agency performance as part of the underwriting team
• Responds to requests with resolution within established time and service standard
• Participates in training classes, department and company meetings
• May perform other responsibilities as assigned

Typical Skills and Experiences

• Education: High school diploma or equivalent work experience; Bachelor's degree preferred
• Experience: Two years related insurance experience preferred; Will consider undergraduate degree in lieu of experience
• Knowledge, Abilities and Skills:
  • Standard business policies, practices and procedures
  • General understanding of basic analytical and financial techniques preferred
  • Good verbal and written communication skills necessary to interact with all levels of internal and external contacts
  • Ability to recognize problems, determine appropriate action and implement solutions
  • Ability to prioritize own work/time
  • Ability to use PC and learn/use applicable systems
  • Ability to understand, perform and become proficient with automated and manual transactions

Job Conditions

• Overtime Eligibility: Eligible (Non Exempt)
• Working Conditions: Normal office environment; Limited travel may be required; Overtime as required (non-exempt)

Benefits

• Medical/dental/vision
• Life insurance
• Short and long term disability coverage
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire
• And more