[Hiring] Associate, ML Data Operations, GO-AI Operations @Amazon

Role Description

This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.

An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining the highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with a high degree of accuracy and speed, thus aiding defect reduction.

Key Job Responsibilities

• Watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices.
• Take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos.
• Maintain a dedicated workspace if working from home, including table, chair & sufficient lighting.
• Ensure workspace/work related data isn’t accessed by anyone other than the employee.

Qualifications

• Willingness to work in Non-tech role for contract duration of 6 months.
• Ability to audit image/video/text based Jobs.
• Ability to identify details from blurry, less sharp videos and provide correct response.
• Requires high level of attention & focus on screen.
• Willingness to work on incremental targets/goals on quality & productivity.
• Fast Pace of implementation & consistent performance.
• Ability to work in rotational shifts (including night shifts), remote teams and be an exceptionally good team player.
• Readiness to come to office for few days (when required, applicable for associates working from home).
• Willing to switch ON laptop camera while on virtual meetings.

Requirements

• Bachelor's degree.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Benefits

• Associates work in a 24x7 environment with rotational shifts.
• Working in a 9 hour shift, including pre-scheduled breaks.
• Shift timings would be subject to change every 3-4 months or as per business requirement.
• Night shift allowance will be provided as per applicable Amazon’s work policy.
• Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.