[Hiring] Associate Director, Thought Leader Liaison @Novartis

Role Description

The Associate Director, Thought Leader Liaison (TLL) is required to reside in Los Angeles, CA or the surrounding area. The territory's geography will cover CA, OR, WA, and HI. This role would not provide relocation and only local candidates will be considered.

Imagine shaping the future of Rheumatology by influencing the strategies, education, and insights that help improve care for patients across the country. In this highly visible field-based role, your ability to connect people, generate actionable insights, and collaborate across various teams will directly impact how Novartis engages customers and advances innovation in Rheumatology.

Travel: This field-based role requires 60-80% travel. The expectation of working hours and travel will be defined by the hiring manager.

Key Responsibilities

• Build and strengthen relationships with established and emerging Medical Experts across the Dermatology landscape.
• Conduct compliant Medical Expert engagements to generate insights supporting strategic business priorities.
• Facilitate impactful discussions using approved resources to inform marketing and educational strategies.
• Capture, synthesize, and communicate actionable insights to cross-functional stakeholders.
• Support peer-to-peer education programs through expert insights, speaker development, and educational planning.
• Moderate approved educational programs and peer exchanges in accordance with company policies.
• Lead or support advisory boards, insight forums, speaker initiatives, and other marketing programs.
• Coordinate Medical Expert engagement activities for congresses, society meetings, and external events.
• Partner across Marketing, Medical Affairs, HCP Education, and Congress teams to execute aligned strategies.
• Leverage digital tools and CRM platforms to enhance engagement planning, insight generation, and collaboration.

Qualifications

• Bachelor’s degree in a related field; MBA or advanced degree preferred.
• At least 5 years of experience in Thought Leader/Medical Expert engagement, field-based marketing, regional marketing, HCP education, Medical Science Liaison, account management, medical communications, or a related pharmaceutical/biotech role.
• Candidate must reside within Los Angeles, CA or the surrounding area.
• Ability to travel 60-80% of the time over a broad geography is required, with the ability to drive and/or fly within the territory of CA, OR, WA, and HI.
• Must have a valid driver’s license.
• Proven ability to develop productive, compliant relationships with physicians, advanced practice providers, healthcare professionals, and other relevant external stakeholders.
• Strong understanding of field-based marketing, Medical Expert engagement, insight generation, peer-to-peer education, congress planning, and compliant cross-functional collaboration.
• Demonstrated ability to execute strategic plans, manage multiple priorities, and deliver high-quality work in a complex, matrixed environment.
• Strong analytical, communication, facilitation, and presentation skills with the ability to synthesize information and communicate insights clearly to internal stakeholders.
• Ability to influence without authority, collaborate across functions, and build productive partnerships with internal and external stakeholders.
• Strong organizational, project management, problem-solving, and decision-making skills.
• Experience using CRM, digital engagement, insight capture, or other productivity tools to support planning, execution, and documentation.
• Financial and budgetary acumen, including the ability to support planning and execution of initiatives within approved resources and company processes.
• Demonstrated commitment to compliance, ethical decision-making, professionalism, and adherence to company policies.

Desirable Requirements

• Rheumatology therapeutic area expertise and field leadership experience.
• Experience collaborating across Marketing, Medical Affairs, HCP Education, Congress Strategy, and field leadership to support HCP education, peer-to-peer programs, congress execution, speaker development, and advisory initiatives.

Driving is an Essential Function of this Role

Driving is fundamental to the purpose of this job and cannot be eliminated. You must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

COVID-19 Vaccine Policy

While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. Novartis will consider requests for reasonable accommodation for those unable to be vaccinated.

Salary Range

The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like relevant skills and experience.

Benefits

• Comprehensive benefits package including health, life, and disability benefits.
• 401(k) with company contribution and match.
• Generous time off package including vacation, personal days, holidays, and other leaves.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and Reasonable Accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please send an e-mail or call us.