[Hiring] Associate Director, Commercial Master Data Management @BeiGene

Role Description

The Global Commercial and Medical Affairs Technology team at BeOne is seeking an Associate Director, Commercial Master Data Management to support and lead the Ex-China Commercial Master Data Management (MDM) capability and drive operational excellence across commercial data platforms, customer data, analytics, and business applications.

• Serve as a business owner for commercial master data domains, governance processes, data quality standards, stewardship programs, and cross-functional data policies.
• Establish the foundation for a customer-centric commercial data ecosystem.

Master Data Management

• Serve as hands-on business owner and architect for commercial master data domains, including HCP, HCO, payer, customer, product, and organizational hierarchies.
• Build and maintain enterprise master data standards, business rules, hierarchies, and data ownership models.
• Establish and run the Commercial Data Stewardship Program.
• Develop and execute master data lifecycle processes, including onboarding, enrichment, maintenance, validation, and retirement.
• Build and fine-tune match rules, merge rules, and survivorship logic; perform customer matching, deduplication, affiliation management, and hierarchy maintenance.
• Configure and maintain customer communication preferences, consent management processes, and related compliance requirements.
• Ensure MDM technologies and platforms align with commercial business requirements.
• Identify and implement opportunities to improve operational efficiency through data standardization and automation.
• Support enterprise initiatives involving AI, advanced analytics, customer engagement, and commercial transformation.

Data Quality & Stewardship

• Build commercial data quality standards, KPIs, and monitoring processes.
• Develop scorecards and reporting that provide visibility into data health across commercial domains.
• Perform root-cause analysis and execute remediation for recurring data quality issues.
• Partner with business stakeholders to prioritize and resolve data-related risks and opportunities.
• Drive continuous improvement initiatives that measurably increase trust in commercial data assets.

Commercial Data Operations & Business Enablement

• Write and maintain operational support processes, documentation, SOPs, data dictionaries, and process maps.
• Translate business requirements into working technical solutions.
• Deliver and validate high-quality commercial master data provisioning across platforms.
• Partner with business stakeholders to identify opportunities for process improvements.
• Monitor operational metrics, data quality indicators, and platform usage.

Commercial Applications Data Platform Management

• Run day-to-day operations, enhancements, and support activities for commercial technology platforms.
• Coordinate and perform platform releases, upgrades, enhancements, and defect resolution activities.
• Support commercial product launches and business initiatives by preparing data.
• Conduct impact assessments and hands-on cross-functional reviews for system changes.
• Partner with business and technology stakeholders to prioritize enhancements.

Data Integration & Analytics

• Partner with Data Engineering and Enterprise Architecture teams for data integration.
• Build and coordinate integration activities between CRM, Customer Master, Marketing, Analytics, and Enterprise Data Warehouse platforms.
• Write SQL and support the development and maintenance of semantic layers.
• Collaborate directly with Analytics and AI teams to improve data quality.
• Monitor and troubleshoot data pipelines and integrations.
• Implement automated validation rules, matching logic, and data hygiene scripts.

Vendor & Offshore Team Management

• Coordinate delivery activities across offshore development teams and technology vendors.
• Manage project execution, testing, deployments, and production support activities.
• Monitor vendor performance against established service levels.
• Review vendor output, reproduce and diagnose issues.
• Support release planning, environment management, documentation, and knowledge transfer activities.

Education Required

• Bachelor’s in Computer Science, or a related field.

Required Qualifications

• Bachelor's Degree with 8+ years of experience / Master's in Computer Science or related field with 6+ years of experience.
• 8+ years of Pharmaceutical industry Commercial operations or related experience.
• Hands-on experience implementing & managing Master Data Management solutions.
• Demonstrated ability to write and tune match rules, merge rules, and survivorship logic.
• Familiarity with master data management platforms and commercial data architectures.
• Strong hands-on SQL and experience with Cloud-based platforms.
• Hands-on experience with MedPro & OneKey data.
• Excellent written / verbal communication skills.
• Ability to coordinate needs assessments across the commercial & other business organizations.
• Demonstrated ability to work well within a matrixed environment.
• Exceptional analytical and problem-solving skills.
• Must be able to identify operational weakness and implement corrective action.
• Proven ability to grow and develop others.

Business Acumen & Leadership

• Strong collaboration skills with stakeholders and cross-functional teams.
• Experience leading Operational/analytics initiatives that drive measurable business impact.
• Excellent communication and storytelling skills.

Preferred Qualifications

• Experience in pharmaceutical or healthcare industry.
• Exposure to commercial, medical, or patient data ecosystems.
• Hands-on experience with commercial data providers.

Travel

• Estimated 10-15%, primarily for key planning sessions, workshops, or major launch initiatives.

Global Competencies

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity

Salary Range

$150,200.00 - $200,200.00 annually

Equal Opportunity Employer

BeOne is committed to fair and equitable compensation practices. We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law.