[Hiring] Associate Director, Central Housing Administration @NYU

Role Description

Direct the central housing in person and virtual operational functions and staff. Assist in directing the academic year room change assignment process, resident re-selection process, and appeal application process. Counsel students, student governments and special interest groups. Supervise clerical staff (including hiring, firing, evaluation, etc.) in supporting the Housing Services functions. Maintain operational budget.

Qualifications

• Required Education: Bachelor's Degree
• Preferred Education: Master's Degree in a business, operations, or related field.
• Required Experience: 5+ years of related experience or equivalent combination. Must include previous supervisory experience and managing budgets.
• Preferred Experience: 5+ years relevant experience within a large urban university setting
• Required Skills, Knowledge and Abilities:
  • Excellent oral and written communication skills with an emphasis on explaining user application, assignment and charge processes to staff and user level audiences (i.e., residential students and guardians).
  • Excellent problem-solving, organizational, interpersonal and verbal/written communication skills.
  • Excellent presentation and training/development skills.
  • Ability to interpret and articulate policies to members of the internal and external community.
• Preferred Skills, Knowledge and Abilities:
  • High level customer service expertise, the ability, comfort and confidence to speak with a variety of target audiences including high need clients.
  • A true comfort with public speaking which involves large interactive audience participation.
  • The ability to articulate complex and nuanced processes and policies with clarity.

Benefits

• In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $100,000.00 to USD $120,000.00.
• This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

Company Description

• NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
• NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to various legally protected bases.
• All interested persons are encouraged to apply at all levels.