[Hiring] Associate, Collateral Management @BMO

Role Description

Delivers specific operational processes/activities relating to the management and type of collateral being handled, and in accordance with established policies, procedures and regulations. Specialty activities are related to the types of collateral being managed and may include (but is not limited to):

• Safe keeping
• Tracking/reporting
• Perfections
• Continuations
• Releases

• Provides advice and guidance to assigned business/group on implementation of solutions.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Communicates with internal business partners and external customers to respond to standard and non-standard inquiries.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Executes work to deliver timely, accurate, and efficient service.
• Provides input into the planning and implementation of operational programs.
• May assist with scheduling of work and resource forecasting.
• May assist in the coordination of work flow and activities of the team, including assigning work, periodically reviewing output, providing input to employee performance reviews, quality control, training, team coaching and guidance, operations research and problem resolution.
• Fulfills routine and frequently non-routine transactions, internal business partner and/or external customer inquiries/requests, and/or audit/reconciliation activities.
• Analyzes and resolves complex issues efficiently and effectively in accordance with Bank and industry standards. Acts as primary back-up to team members and as back-up to the manager.
• Evaluates circumstances requiring exceptions and engages senior management for resolution where required.
• May function as a problem-solving resource for more junior staff.
• Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
• May act as the day-to-day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
• Provides input and analysis into the continuous improvement of business processes and procedures within the scope of the work team, and participates in the planning, testing and implementation of projects and new/revised products/services or processes as required.
• Provides accurate and timely processing of transactions/activities/services/etc. while ensuring regulatory and risk controls are properly managed.
• Follows documented policies and procedures to execute day-to-day transactions, activities, processes and ensure all Service Level Agreements (SLAs) are met. May have specific responsibility for specialized product or functional area.
• Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
• Provides accurate, consistent, knowledgeable responses to internal/external stakeholder questions and requests.
• Checks and reconciles information and documentation to ensure accuracy and completeness.
• Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk-informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Knowledge and experience using relevant systems and technology – In-depth.
• Knowledge and understanding of the business unit’s key products and services, processes and controls – In-depth.
• Knowledge of the risk and regulatory requirements of the business – In-depth.
• Prioritization skills – Good.
• Customer service skills – In-depth.
• Advanced PC skills (MS Word, Excel, PowerPoint) and prompt writing skills; experience using data, automation, or AI tools to enhance productivity is an asset.
• Ability to multitask in a fast-paced environment while supporting process improvement and automation efforts.
• Technical proficiency gained through education and/or business experience.
• In-depth verbal and written communication skills, including ability to explain automation and AI concepts to non-technical stakeholders.
• Ability to identify business use cases for automation.
• Collaboration & team skills - In-depth.
• Analytical and problem-solving skills - In-depth.
• Influence skills - In-depth.
• Data-driven decision making - In-depth.
• Understanding of risk and regulatory requirements and AI governance, with ability to apply AI to maintain up-to-date knowledge.

Requirements

• Salary: $55,500.00 - $120,000.00
• Pay Type: Salaried

Benefits

• Performance-based incentives
• Discretionary bonuses
• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans