[Hiring] Associate, Catalog Operations @Headout LI

Role Description

Join us at Headout as our new Associate for Catalog Operations, a position that thrives in a dynamic environment. Your primary duties will include:

• Overseeing the entire process of launching new experiences on Headout.
• Accelerating the launch pace.
• Ensuring that the quality of these experiences aligns with Headout's high standards.

This is a remote role.

What Makes This Role Special?

• Process-Driven: A keen eye for detail is essential, along with proficiency in using multiple internal tools.
• Ownership: Take the helm of operational nuances as you oversee the introduction of new experiences on Headout, expedite launch processes, and uphold the esteemed quality standards that Headout is known for.
• Autonomy: Your self-reliance in learning and proactiveness in seeking and evaluating novel concepts will be crucial.
• Continuous Improvement: Keep raising the bar by enhancing the Catalog quality metric, ensuring that the information on the Headout catalog consistently meets high standards.
• Collaboration: Work hand-in-hand with Headout's supply partners to ensure accurate representation of their experiences on our platform. Engage actively with team leads and the product team to propose improvements that can boost the operational efficiency of catalog team members.

Qualifications

• 0-2 years of experience in an operations role, preferably with exposure to working with CRM tools like Zendesk, Freshdesk or Intercom.
• Exhibit an ability to drive consistent enhancement by identifying root causes.
• Possess the aptitude to multitask and prioritize effectively.
• Strong written communication skills are a must.
• Proficiency in tools like Google Sheets will be advantageous.

EEO Statement

At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Privacy Policy

Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles.