[Hiring] Assistant Manager Of Investigations @Arizona Department of Administration

Role Description

The Assistant Manager of Investigations supports the Manager of Investigations in various tasks including:

• Assisting with department administration and team support.
• Conducting investigations and assisting with investigations timeline audits.
• Assisting with process improvement and technology research.
• Supporting strategy and policy related to investigative operations, workflows, and case outcomes.
• Assisting with department meetings.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust.

Job Duties

• Assists with employees on and off-boarding, including scheduling interviews, completing administrative forms and on-boarding materials, and providing training to new and existing staff.
• Conducts investigations of allopathic physicians and physician assistants licensed in Arizona related to quality-of-care and professional conduct allegations.
• Reviews cases per quarter for each investigator to determine case progression in alignment with the investigation timeline.
• Researches, evaluates, and recommends programs, software, and tools to increase the efficiency of investigations.
• Assists in developing strategies to improve investigative operations, workflow, and case outcomes.
• Schedules and operates the pre-board meeting reviews with staff and acts as the designated back-up for the Managers at Board meetings.

Qualifications

• Knowledge of Arizona Revised Statutes and Medical Practice Act.
• Proficiency in Microsoft Word/Excel and Adobe products.
• Familiarity with medical/legal terminology.
• Understanding of investigative principles, practices, and techniques, preferably in a regulatory or licensing environment.
• Knowledge of Arizona statutes, administrative rules, and procedures governing the Board's Investigative and disciplinary processes.
• Experience with case management systems and data tracking methods.
• Principles of supervision, workflow management, and process improvement.

Requirements

• Ability to lead a team.
• Manage multiple priorities and deadlines while shifting between case work and administrative responsibilities.
• Prioritize tasks, analyze needs, and coordinate with multiple stakeholders.
• Exercise sound judgment, maintain confidentiality, and act with discretion in sensitive matters.
• Collaborate with and provide guidance to staff, and represent the Manager in their absence.

Benefits

• Sick leave.
• Vacation with 10 paid holidays per year.
• Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance.
• Retirement plan.
• Life insurance and long-term disability insurance.
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance.

Contact Us

If you have any questions please feel free to contact Rose Ibe at [email protected] .