[Hiring] Assistant Manager @Everise

Role Description

Job Title: Assistant Manager ServiceNow

Duration: Permanent

Location: India – Remote

Department: Enterprise Applications

Roles and Responsibility

• Design, develop, and implement ServiceNow applications and modules (ITAM/ITOM/HAM/SAM/Etc…) to meet business requirements.
• Collaborate with stakeholders to gather requirements and provide technical guidance on ServiceNow functionality.
• Develop custom workflows, integrations, and data models using ServiceNow's scripting language.
• Troubleshoot and resolve issues related to ServiceNow application performance and data integrity.
• Provide training and support to end-users on ServiceNow applications and features.

Qualifications

• Strong understanding of ServiceNow's architecture, features, and best practices.
• Experience with ServiceNow scripting languages such as JavaScript and HTML.
• Knowledge of integration frameworks such as REST APIs and web services.
• Familiarity with database management systems such as SQL.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders.

Company Description

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!