[Hiring] Assistant (Insurance Support Focus) @ReWorks Solutions

Role Description

• Manage and follow up on insurance authorisations, including SCA processes
• Communicate with insurance providers to obtain approvals, updates, and required documentation
• Track and maintain accurate records of authorisation statuses and deadlines
• Conduct consistent follow-ups via phone and email to ensure timely processing
• Assist with administrative tasks related to insurance and patient services
• Identify and resolve issues or delays in the authorisation process
• Coordinate with internal teams to ensure all required documentation is complete and accurate
• Maintain organisation across systems and workflows

Qualifications

• Proven experience with insurance authorisations (SCA experience required)
• Strong phone communication and follow-up skills
• Highly responsive, organised, and detail-oriented
• Resourceful with the ability to problem-solve independently
• Comfortable being persistent and driving processes forward
• Experience with CentralReach and/or Monday.com (preferred, not essential)
• Ability to work independently with minimal supervision
• Comfortable working U.S. hours

Requirements

• Remote work from home

Benefits

• Salary: Paid in South African Rand (ZAR)
• Employment Type: Full-Time
• Working Hours: US Hours (9am-5pm EST)

Company Description

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.