[Hiring] Asset Protection Investigator @Williams-Sonoma

Role Description

The Asset Protection Investigator is a highly organized, detail-oriented, and motivated professional who helps protect company assets and reduce risk across all brands and channels by using strong investigative and analytical skills to identify fraud, theft, policy violations, and Asset Protection concerns through various methods.

• Conduct timely investigations and develop case summaries.
• Compile documentation and prepare investigative findings for the Asset Protection team, internal business partners, and, when appropriate, outside agencies.
• Maintain department files and records in accordance with company standards.
• Support daily and weekly responsibilities, including case reporting, case auditing, PCI compliance hotlines, and CCPA review.

Qualifications

• Minimum of 5-10 years of experience in Asset Protection, retail, or care center environment.
• Strong intermediate database and spreadsheet management skills, including Microsoft Excel, Power BI, and MicroStrategy.
• Knowledge of social networking platforms and basic online investigative tools preferred but not required.
• Experienced in AI-assisted analysis and reporting is a plus.
• Experience with exception-based reporting systems, such as Appriss Secure 5, is a plus.
• Wicklander integrity interview certification preferred but not required.

Requirements

• Ability to sit for prolonged periods of time.
• Ability to type on a keyboard and operate a PC.
• Ability to communicate by telephone, Zoom, and Teams.
• Ability to work remotely.

Benefits

• A generous discount across all Williams-Sonoma, Inc. brands through multiple shopping channels.
• A 401(k) plan and other investment opportunities.
• Paid vacation, holidays, and other time-off programs.
• Health benefits, including medical, dental, and vision insurance; health and dependent care tax-free spending accounts; medical, family, and bereavement leave; domestic partner benefits; short- and long-term disability programs; life and travel insurance; and an employee assistance program.
• Tax-free commuter benefits.
• A wellness program that supports your physical, financial, and emotional health.
• In-person and online learning opportunities through WSI University.
• Cross-brand and cross-functional career opportunities.
• Location-specific sample sales.
• A business casual work environment.
• San Francisco-based bike share program.
• Time off to volunteer.
• Matching donations to qualifying nonprofit organizations.
• Company-sponsored community involvement opportunities.
• Various discounts on local businesses.