[Hiring] Application Engineer II @Lennox International

Role Description

The Application Engineer II provides technical support for commercial refrigeration equipment, including commissioning, installation, testing, troubleshooting, and maintenance across our broad portfolio of products and solutions. Our team plays a key role in supporting outside sales teams, customers, and end users by providing expert pre- and post-sales refrigeration application support. Responsibilities include:

• Product selection, quotation assistance, system configuration, and troubleshooting of both standard and complex refrigeration systems.
• Ensuring customers receive exceptional support while contributing to the successful application of our products.
• Collaborating with industry-leading engineers on both product and software development initiatives.

Duties include, but are not limited to:

• Provide technical support to customers in the setup, configuration, troubleshooting, and operation of refrigeration products.
• Deliver training to sales teams and customers on product features, applications, and best practices.
• Develop customer-specific programming and parameter settings for custom applications as needed.
• Assist with product selection, application guidance, and resolution of technical issues.
• Support cross-functional teams in driving product improvements and customer success.

Qualifications

• Requires a bachelor's degree or an equivalent combination of education and experience.
• Requires at least 1 year related experience.
• Excellent customer service skills, strong math and mechanical knowledge.
• Substantial knowledge of calculations required for correctly applying equipment and equipment integration.
• Strong written and verbal communication skills.
• Able to use Microsoft Office and Customer Relationship Management software.

Benefits

• Compensation: Starting salary range between $78,000 - $103,000 annually, eligible for an annual bonus.
• Tuition reimbursement.
• Medical, dental, and vision insurance.
• Prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• 8 weeks paid birthing leave.
• 2 weeks paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10-11 paid holidays, and 3 floating holidays per year.

Company Description

Lennox (NYSE: LII) is driven by 130 years of legacy, HVAC and refrigeration success, providing our residential and commercial customers with industry-leading climate-control solutions. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development.

• Heatcraft Worldwide Refrigeration is a long-standing leader in commercial refrigeration, providing climate-control solutions to customers in over 70 countries.
• State-of-the-art manufacturing facilities in Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products.
• Products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses, and distribution centers.