[Hiring] Amharic Interpreter @LanguageLine Solutions

Role Description

As an Amharic Video-Telephone Interpreter, you will be responsible for handling calls on demand and rendering the meaning of conversations between Amharic and English speakers. The interpreter breaks the communication barrier in various industries including:

• Healthcare
• Government
• Insurance
• Financial
• Utilities
• Travel & Hospitality
• General Business
• Law Enforcement
• Court
• 911

The interpreter processes information quickly and recognizes sensitive cultural differences while maintaining professionalism and courtesy.

Essential Job Functions:

• Respond to video and audio interpreting sessions promptly.
• Participate in online, video and audio training sessions.
• Deliver interpretation services via video and type data on a dedicated device.
• Render correct concepts and meanings according to established interpretation protocol.
• Speak clearly in both languages using proper pronunciation and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions.
• Remain calm during challenging situations, especially in emergencies.
• Follow client instructions to ensure expectations are met.
• Understand protocol and terminology for various industries.
• Demonstrate commitment to cultural sensitivity.

Qualifications

• Fluency in Amharic and English.
• Ability to provide cultural competency and assess regional differences.
• Excellent listening, retention, and note-taking skills.
• Ability to concentrate and remain neutral during sensitive conversations.
• Education or work experience in language-related fields preferred.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages is highly preferred.

Requirements

• Dedicated personal device for business purposes.
• Desktop/Laptop with Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android) and Smartphones (iOS or Android) are acceptable.
• High-speed Internet connection with specified minimum speeds.
• Access to a quiet space free from background noise.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Benefits include: Paid Sick Leave, Medical, Dental, Vision, EAP, Insurance Package, Short Term Disability, and 401K Retirement.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.