[Hiring] Amazon Virtual Assistant (Amazon Catalog Operations Lead) @VAA Philippines

Role Description

As an Amazon Catalog Operations Lead, you will be responsible for taking ownership of catalog workflows, reporting, and data processes for large-scale Amazon apparel catalogs. This is not a basic data entry role; you will focus on executing, quality-assuring, and improving structured backend operations to ensure data accuracy and seamless listing functionality.

Key Responsibilities

• Catalog Management: Populate and manage Amazon Vendor Central item setup templates and execute bulk catalog updates via flat files.
• Issue Resolution: Investigate and resolve complex catalog issues, including fixing variation errors, missing attributes, and suppressed items.
• Data Analysis & Reporting: Analyze large datasets to identify inconsistencies, build and validate pivot-based reporting, and maintain internal tracking tools.
• Amazon Case Management: Monitor and resolve Vendor Central alerts, managing support cases to fix backend discrepancies.
• Quality Assurance: Execute strict QA and validation of all data outputs before submission to maintain flawless catalog integrity.
• Process Optimization: Troubleshoot data workflows, help document standard operating procedures (SOPs), and eventually review or delegate tasks to support team members.

Line of Business (LOB)

• General Virtual Assistance with a focus on Amazon Vendor Central Management
• Specialized in advanced catalog architecture, data analytics, and workflow operations (e.g., Bulk Flat Files, Complex Variations, Pivot Reporting, SOP Creation)

Focus Areas

• End-to-end execution and QA of apparel and footwear catalogs.
• Advanced Excel tracking and reporting tool optimization.
• Resolving complex listing suppressions and account alerts.
• Team leadership, workflow documentation, and task delegation.

Qualifications

• Advanced proficiency in MS Excel and Microsoft 365 (ability to build/validate pivot tables and manage large, messy datasets is required).
• Fluent in English with excellent written communication skills.
• High attention to detail, accuracy, and strong proactive problem-solving skills.
• Experience with Amazon Vendor Central is highly preferred.
• Background handling apparel or footwear catalogs (specifically managing complex size/color variations) is a major plus.
• Familiarity with Asana or similar project management tools is an advantage.
• Ability to follow structured workflows and adapt to increasing ownership over time.
• Available for part-time work (15-20 hours per week to start, with potential to increase).
• Willing to work on a schedule requiring a 2-3 hour overlap with US Pacific Time between 7:00 AM to 5:00 PM, Monday to Friday (at least 4 days per week).

System Requirements

• Main Device:
• Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
• RAM: 8 GB or higher.
• Storage: Minimum of 112 GB.
• Internet Speed: At least 20 Mbps for both download and upload speeds.
• Backup Device:
• Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
• RAM: Minimum 4 GB.
• Storage: Minimum of 112 GB.
• Internet Speed: At least 10 Mbps for both download and upload speeds.
• Note: The use of mobile phones or tablets is not accepted for this role.