[Hiring] Agent Oversight Analyst @Western Union

Role Description

As an Agent Oversight Analyst, you will be coordinating the agent oversight program at WUIB in alignment with other WU entities and Agents throughout New Zealand. Key responsibilities include:

• Provides AML/CTF Compliance support to new and existing Agents of Western Union and its affiliates.
• Identifies if agents have developed and implemented an effective AML/CTF Compliance program as they apply to Money Services Businesses.
• Provides analysis on improving internal controls and AML Compliance programs for Agents.
• Provides back office support to Agent Oversight processes.
• Follows up on Agents who have certain areas of improvement identified in their AML/CTF Compliance programs by the GFO front office.
• Assists with specific projects assigned by Management.

Qualifications

• Minimum 3 years’ experience in the Compliance field.
• Bachelor’s or master’s Degree preferred.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Proven ability to analyze, utilize industry standards, and employ sound judgment regarding the status of an agent's compliance program.
• Excellent multi-tasking ability.
• Demonstrated interpersonal and customer service skills.

Requirements

• Work Shift: No specific office location; align with manager on in-person collaboration opportunities.

Benefits

• Access to short-term incentives.
• Multiple health insurance options.
• Accident and life insurance.
• Access to best-in-class development platforms.
• New Zealand specific benefits include:
• 20 days of leave.
• Parental Leave.
• Health and Wellness Program.
• Referral program.

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address to process the assessments. If you have any questions, you may reach out to [email protected] .

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.