[Hiring] Admissions Representative @ECPI University

Role Description

This position will be based at the following campus locations:

• Atlanta, GA
• Greenville, SC
• Manassas, VA
• Newport News, VA
• Virginia Beach, VA

Salary range - $45,000 - $60,000/year commensurate with experience.

Career-Changing Opportunity at ECPI University: Admissions Representative. Come join the passionate, student-focused team at our North Charleston, SC campus. We're looking for a driven and talented Admissions Representative to guide prospective students on their educational journey.

Responsibilities

• Deliver exceptional service to prospective students through consistent outreach and follow-up.
• Accurately present our programs, guiding students based on their interests, qualifications, and career goals.
• Represent ECPI University at various events, interacting with prospective students, parents, and community partners.
• Participate actively in admissions department meetings and training sessions.
• Maintain accurate and timely reports and records.
• Build strong relationships to generate referrals and work collaboratively with other departments for student satisfaction.
• Assist in planning and implementing on-campus events.

Qualifications

• A Bachelor's degree (preferred).
• 1-3 years of experience in sales, marketing, PR, recruitment, or a related field.
• Proficiency in appointment setting, interviewing, relationship building, and coordinating programs/events.
• Passion for helping others reach their educational and career aspirations.
• Excellent customer service skills with effective oral, written communication, and social media competency.
• Ability to work efficiently independently and as part of a team.

Requirements

This position will be based at our Roanoke, VA campus location.

Salary range - $45,000 - $55,000/year commensurate with experience.

Responsibilities

• Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student.
• Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines.
• Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.
• Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
• Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation.
• Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns.

Qualifications

• Bachelor’s degree preferred.
• 2-3 years of related experience.
• Any equivalent combination of education, experience, and/or training.

Skills/Abilities

• Proficiency in Microsoft Office.
• Proficiency in CampusVue Student database, preferred.
• Utilizing AI tools preferred.
• Well-developed oral and written communication skills.
• Excellent organizational and analytical skills.
• Ability to quickly master new methodologies, technologies and systems.
• Ability to handle a high pressure environment with significant timeline pressures.
• Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service.
• Ability to work independently and with a team as well as with various constituents.

Benefits

• Competitive compensation.
• Medical and dental benefits.
• Paid time off and holidays.
• 401(k) with possible employer contributions.
• Tuition scholarship program for employees and immediate family after 90 days.

Company Description

At ECPI University, we are proud to be an Equal Opportunity Employer. If you are ready to help shape the futures of our students, apply today. We look forward to hearing from you.