[Hiring] Administrative Assistant @STONEBRIAR HOMES LLC

Role Description

The Administrative Assistant will help manage a variety of administrative, operational, customer service, marketing, and homebuilding support tasks.

Qualifications

• Strong organizational skills and attention to detail
• Ability to work independently in a remote environment
• Strong written and verbal communication skills
• Ability to manage multiple tasks, deadlines, and follow-ups
• Strong computer skills and comfort learning new software
• Experience with Microsoft Office, PDFs, digital forms, and basic design/content tools
• Ability to create professional documents, posts, and simple marketing content
• A high level of accuracy when entering payments, invoices, permit information, and customer data
• Professional judgment when communicating with vendors, cities, homeowners, and prospects
• A proactive attitude and willingness to take ownership of assigned responsibilities

Requirements

• Utility Account Management
• Setting up new utility accounts
• Managing utility bills and payment deadlines
• Paying utility bills in a timely and accurate manner
• Entering utility payment details into BuilderTrend software
• Managing utility service cut-offs and new service requests
• Following up with utility providers as needed
• Credit Card Invoice and Payment Management
• Entering credit card payment details into BuilderTrend with proper receipts, invoices, and supporting backup
• Reconciling company credit card transactions in BuilderTrend each month to the credit card statement
• Following up on missing receipts or incomplete backup
• Helping ensure all credit card expenses are properly documented and coded
• Permitting Support
• Tracking permit application status
• Following up with cities, municipalities, and agencies as needed
• Paying permit fees when due
• Entering permit-related data into BuilderTrend
• Creating and completing forms and applications required for permit submission
• Placing and tracking engineering orders
• Requesting address assignments as needed
• Maintaining accurate records of permit status, approvals, fees, and related documentation
• Social Media Management
• Managing the Better Life Homes Facebook page
• Creating original posts and content using available photos, company information, home details, and buyer-focused messaging
• Posting consistently to increase visibility, engagement, and leads
• Responding professionally to comments, messages, and inquiries
• Creating content that speaks to the company’s target buyer profile
• Helping promote available homes, coming soon homes, company updates, buyer education, and community-related content
• Tracking engagement and suggesting ways to improve results
• Website Maintenance
• Updating sales prices, home statuses, photos, new home listings, and related home information as changes occur
• Reviewing the website regularly to help ensure information is accurate and current
• Coordinating with the President when website information needs to be updated or corrected
• Customer Survey Coordination
• Providing customer contact information to corporate for each home closing
• Tracking the customer survey schedule and following up with homeowners prior to surveys
• Additional Administrative Support
• Assisting with other administrative needs, including document organization, vendor follow-up, data entry, reporting, scheduling support, process improvement, and general office coordination

Benefits

• 401K Investment with 6% company match