[Hiring] Admin / Home Care Coordinator @Hunt St

Role Description

We are seeking a proactive, highly organized administrative professional to support our growing healthcare operations. This role will primarily focus on the home care division, helping to manage administrative tasks, scheduling, and client communications. You will play a critical role in ensuring smooth operations and relieving the onshore Operations Manager of manual administrative work.

Key Responsibilities

• Receive and process home care referrals efficiently.
• Process and submit Medicare billing claims accurately and in a timely manner, ensuring compliance with relevant regulations and documentation requirements.
• Coordinate with healthcare practitioners and confirm schedules.
• Manage referral and urgent-care inboxes for aged care facilities.
• Communicate with clients and practitioners via email and occasional phone calls.
• Upload referral letters, maintain and update patient files, and organize spreadsheets.
• Update internal scheduling platforms and sync relevant data from Excel.
• Support the Operations Manager with manual admin tasks such as data entry, document management, and scheduling assistance.
• Handle general administrative duties and professional customer-facing email correspondence.

Qualifications

• Excellent written and spoken English.
• Proven experience in Medicare billing or medical claims processing, with strong attention to detail and knowledge of Medicare guidelines and procedures.
• Confident phone manner, particularly when communicating with elderly patients.
• Strong initiative with minimal supervision required.
• Tech-savvy: proficient in Google Workspace, Excel, PDF handling, file conversions, and data organization.
• Professional, reliable, and committed to long-term growth with the company.

Work Arrangement & Expectations

This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work.
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).