[Hiring] Accounts Receivable - Collections @Remote Raven

Role Description

• Prepare collection reporting for portfolio of associations
• Execute Delinquency Process in software system for assigned portfolio
• Review of Delinquency Maintenance module in software system for credit & zero balance accounts
• Prepare lien documentation per collection policies
• Release liens for accounts that balances are paid
• Prepare accounts for legal referral to attorney offices
• Correspond with attorneys regarding payments received/open accounts as needed
• Correspond with residents regarding account balances
• Correspond with site teams regarding delinquent accounts
• Post legal payments in VMS & maintain proper check back-up
• Maintain organized back-up
• Establish and monitor payment plans for assigned portfolio
• Other tasks/projects as outlined by department leader

Daily Workflow of Collection Specialist

• Review new correspondences (emails & voicemails) and provide responses within 24 business hours
• Daily review of Delinquency Maintenance detail to close credit & zero balance accounts
• Post any received legal payments, code for deposit & create backup documentation for each deposit
• Correspond with association for lien &/or legal approval accounts recommended
• Update collection tracker with date of process & order #s for processed items upon completion of charge application in software system
• Prepare any approved liens for recording
• Prepare any approved accounts for legal referral
• Monthly review of monitored payment plans
• Monthly confirmation of legal accounts with onsite/attorney

Qualifications

• Good English communication skills both written and verbal
• A/R or Collections experience in any industries
• Can work during the night shift
• Can start on November 3
• This is a full time role
• Up to $6/hr
• US time zone