[Hiring] Accountability and Safeguarding Coordinator @World Relief

Role Description

World Relief seeks an Accountability and Safeguarding Coordinator to provide project management, case management coordination, administrative and operational support to strengthen World Relief's Accountability and Safeguarding systems across International Programs (IP).

The Coordinator supports the implementation, monitoring, reporting, capacity strengthening, investigations administration, and continuous improvement of accountability and safeguarding systems across International Programs.

The position works closely with country offices, regional teams, partners, and Home Office staff, including the Accountability & Safeguarding Director and Technical Advisor, to strengthen Complaint and Feedback Mechanisms (CFMs) implementation, safeguarding and PSEAH compliance, and misconduct reporting and response processes, while promoting organizational learning.

Qualifications

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and National Association of Evangelicals' For the Health of The Nation document
• Bachelor’s degree in relevant field (e.g., international development, public administration, social sciences)
• Minimum 3–5 years of experience in project coordination, safeguarding, accountability, compliance, or related roles
• Demonstrated experience working with international/field offices or cross-cultural teams
• Proficiency in Microsoft Office Suite and experience using data, case management, project management, and collaboration systems (e.g., Teams, Asana, Power BI, or similar platforms)

Requirements

• Fluency in English required; professional proficiency in French strongly preferred
• Experience supporting safeguarding, accountability, compliance, investigations, or misconduct management systems in a humanitarian, development, faith-based, or nonprofit environment
• Strong project management and organizational skills, with the ability to manage multiple priorities, work independently, take initiative, meet deadlines, and maintain high-quality deliverables
• Strong interpersonal and collaboration skills, with the ability to build relationships, foster consensus, and work effectively across diverse global and remote teams
• Ability to handle sensitive and confidential information with discretion
• Strong written and verbal communication skills, including experience developing trainings, communication materials, or knowledge products and communicating effectively with non-technical audiences
• Analytical skills with ability to synthesize data into clear actionable outputs
• Demonstrated ability to quickly learn, adapt to, and support others in using new systems, software, and digital tools

Benefits

• $28,000 - $36,400 a year
• World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees
• World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health

Company Description

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.