[Hiring] VP, Client Engagement @Revecore

Role Description

As Revecore’s VP, Client Engagement, you will:

• Understand the business and underlying KPIs of assigned active clients (territory).
• Retain existing revenue/business and identify opportunities for expansion through cross-sell and up-sell.
• Negotiate and close new lines of business while maintaining client satisfaction and top industry rankings (KLAS) and high NPS.
• Continuously move the Revecore business forward by being the voice of the client with cross-functional teams including, but not limited to, Product Development, Client Success, Legal, Implementations, and Operations.
• Be responsible for annual revenue retention goals and carry an annual cross-sell/up-sell quota.
• Leverage existing revenue cycle expertise to gain the trust of assigned clients.
• Establish quarterly business/executive reviews to ensure a deep understanding of client expectations, concerns, and/or needs.

The Role:

• Establish relationships with assigned clients to become a trusted advisor on Revenue Cycle trends and opportunities for clients to maximize earned reimbursements.
• Ensure that all assigned client’s needs are understood, communicated, and addressed.
• Build strong client relationships to retain existing business, cross-sell additional products/services, and increase scope of installed products/services.
• Advise clients of ongoing healthcare trends, vendor consolidation and updates, health system M&A activity, and other applicable revenue cycle news.
• Collect and analyze data pertinent to industry behaviors to ensure the organization’s and the assigned clients’ current and future needs.
• Develop client-specific upsell strategies unique to each by understanding current roadblocks, competitor intelligence, client budget timelines, and pathway to service line adoption.
• Develop a deep knowledge of current service lines utilized and work to remove any unnecessary active service line scope exceptions from the standard Revecore offering(s).

Qualifications

• 7+ years of experience in Revenue Cycle Management sales or business development, with a focus on large hospital systems.
• Proven success expanding Revenue Cycle Management services within existing hospital or health system clients.
• Bachelor’s degree in business or relevant field of study.
• Motivated self-starter who thrives in complex and challenging environments of a rapidly evolving and growing business.
• Understanding of how to drive business success through partnership.
• Strong written and verbal communication skills with an innate attention to detail.
• Excel at cross-group collaboration with experience gaining consensus and driving deliverables with individuals inside and outside the organization.
• Willingness to travel to meet with clients, internal leaders, partners, and attend events.

Requirements

• A quiet, distraction-free environment to work from in your home.
• A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads.
• The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.
• Must reside in the United States within one of the states listed below: Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Texas, Washington, or Wyoming.

Company Description

Revecore is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunities for all applicants and employees. We make employment decisions without regard to any characteristic protected by applicable law and encourage individuals of all backgrounds to apply.

Employment is contingent upon eligibility to work in the United States, verification of employment history, and successful completion of a background check.