[Hiring] VIP Host @DraftKings Inc.

Role Description

Forge and cultivate relationships with our most engaged players as a VIP Host. You’ll execute the day-to-day strategy of our industry-leading VIP engagement program to understand the true needs of our players. To foster long-term customer loyalty, you’ll play a key role in helping us deliver a world-class experience that drives high levels of brand advocacy.

What you’ll do as a VIP Host

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

Qualifications

• Bachelor’s degree in a related field or relevant experience.
• At least 3 years of experience in a Sales, Account Management, or customer-facing role.
• Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
• Analytical mindset to make quick and confident decisions on data and trends.
• Must be able to obtain and maintain required State Gaming Licenses.
• Willingness to travel and work nights and weekends.

Benefits

• The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable.
• Our ranges are determined by role, level, and location.
• The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations.
• Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.