[Hiring] Veterinary Partnerships Manager @Animal Friends

Role Description

Ready to make a real impact in the pet welfare and insurance space? At Animal Friends, we believe in working hard, having fun and always striving for the best. We are looking for a driven Veterinary Partnerships Manager to build trusted relationships across the veterinary industry, shape creative campaigns and champion outcomes that benefit both our partners and our customers.

You will act as the crucial link between Animal Friends and our veterinary partners. Working closely with the Senior Veterinary Partnership Manager, you will bring a blend of commercial relationship management and marketing coordination to ensure our partnerships thrive.

What You’ll Do

• Drive Relationships: Manage day-to-day interactions with veterinary partners and head office teams, acting as their primary trusted point of contact.
• Shape Communications: Develop and coordinate creative, engaging partner communications, including newsletters, presentations and B2B/B2C marketing campaigns.
• Ensure Excellence: Oversee financial promotions, compliance approvals and contractual commitments to ensure all activities meet regulatory standards.
• Spot Opportunities: Analyse performance data and market trends to build reports, monitor success and uncover new commercial opportunities.
• Collaborate: Work seamlessly with Marketing, Compliance, Finance, Data and Operations to deliver new initiatives and campaign rollouts.
• Host & Engage: Organize and lead effective partner meetings and events from agenda to execution.

Qualifications

• Strong account management experience with a proven track record of improving commercial performance through relationship building.
• Experience working within personal lines insurance, financial services or another regulated environment.
• A background in marketing coordination with the ability to turn creative ideas into effective B2B and B2C campaigns.
• Exceptional communication and organisational skills with the ability to manage strict deadlines and multiple projects simultaneously.
• A strong analytical mindset to interpret data and drive decision-making.

Requirements

• Bonus: Existing veterinary sector knowledge or in-practice experience is highly advantageous.

Benefits

• A collaborative and supportive team environment: We celebrate success together and back each other up every step of the way.
• Modern way of working: We trust our people and provide the tools and flexibility needed to do your best work.
• Exciting and meaningful projects: You will take the lead on initiatives that directly champion customer and pet welfare.
• The ability to make a real impact: Your ideas and relationships will directly influence our commercial growth and industry reputation.
• A strong focus on work-life balance: We work hard but we protect our downtime so you can stay energised and inspired.

Company Description

Animal Friends has been supporting UK pet owners for more than 25 years with our comprehensive and meaningful pet insurance. We are not only an award-winning business but one of the largest pet insurance providers in the UK.

• We understand that our success is only possible because of how we work together, which is why our company values of being courageous, kind-hearted and passionate are the heart of what we do.
• We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and pet health services provider.
• On a mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their customers and colleagues with a clear ambition to become the world leader in pet insurance and healthcare services.