[Hiring] Technical Account Manager @Ajax Systems

Role Description

Ajax Systems is seeking a professional with a strong background in security systems to join our Global Business Development team. The role involves:

• Conducting technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees.
• Presenting product roadmaps and new feature updates to Ajax Systems distributors and dealers.
• Proactively managing and scheduling open classes, private classes, and on-demand requests for training and support for Ajax products and technologies.
• Promoting and demonstrating product solutions tailored to customer requirements; providing technical consultations and support to key clients.
• Performing market research and competitive product analysis to identify strengths, opportunities, and areas for improvement.
• Building and maintaining long-term relationships with key company partners.
• Testing product features and preparing technical documentation for new products and solutions, collaborating closely with cross-functional teams.
• Supporting the sales team by following up on leads through the company’s CRM portal.
• Analyzing customer needs in partnership with the sales department to identify optimal product solutions.
• Actively participating in the beta testing of new products and services, providing expert feedback to product management to refine solutions.

Qualifications

• Minimum of 5 years’ professional experience in alarm systems, video surveillance, access control, and fire systems.
• Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems.
• Experience delivering offline and online technical training to technical audiences.
• Excellent presentation, communication, and interpersonal skills.
• Flexible and willing to travel for business trips, trade shows, and other professional events.
• Self-motivated and independent, with an outgoing personality and a proactive approach to work.
• NICET and ESA certifications.

Benefits

• Competitive compensation that includes a base salary and performance-based bonuses.
• Car allowance, petrol, and all business costs covered by the company.
• Health & Life insurance.
• 401(k).
• Growth Opportunities.
• Impactful work.
• Innovative Environment.

Company Description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.

Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. The company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.