[Hiring] Technical Account Manager @OnePlan Solutions

Role Description

At OnePlan, we specialize in creating AI-enabled solutions that make strategic portfolio, financial, resource, and work management seamless. We help businesses bridge the gap between strategy and execution by offering solutions that boost business agility, streamline project management, and optimize resources.

In this role, you are the technical partner our customers rely on. This is a post sales role. You'll guide them through their adoption of OnePlan by:

• Discovering what customers are trying to achieve and designing structured, scalable solutions in OnePlan, Power BI, Power Apps, and Power Automate.
• Building and configuring solutions across OnePlan and the Power Platform, including creating workflows in Power Automate, building interfaces or components in Power Apps, and developing or modifying Power BI reports.
• Supporting customers with both guidance and hands-on configuration.
• Identifying technical or adoption roadblocks and clearing them quickly.
• Translating complex technical ideas into clear explanations.
• Managing multiple customer engagements and collaborating with product and delivery teams.

Qualifications

• Familiarity with the Microsoft Power Platform, including Power Apps, Power BI, and Power Automate.
• Strong experience in Project Portfolio Management.
• Strong organizational habits.
• Clear communication skills, especially in explaining technical concepts to non-technical audiences.
• Enjoyment in building relationships and supporting customers through their journey with OnePlan.

Requirements

• Familiarity with the broader Microsoft ecosystem, especially Project, SharePoint, Teams, and Azure.
• An understanding of Agile or DevOps practices.
• Experience working with OnePlan or OneConnect.
• A comfort level with solving messy or unclear technical problems.
• Any background supporting enterprise-level environments or complex system integrations.

Benefits

• Remote-first company with team members across the USA, Canada, UK, and India.
• Recognized as the Global Microsoft Partner of the Year in Project Portfolio Management for 2019, 2020, 2021, 2022, and 2023.
• Named a "Strong Performer" in the latest Forrester Strategic Portfolio Management WAVE report.
• Comprehensive health, dental, and vision benefits, with additional insurance options.
• A fun, collaborative, and diverse environment with regular health and team challenges.