[Hiring] Technical Account Manager @Origin

Role Description

Origin is seeking a Technical Account Manager to serve as a trusted advisor to our customers, helping them deploy, operationalize, and get value from Origin’s platform. As a TAM, you’ll take ownership of the technical relationship, working cross-functionally with sales, engineering, and product teams to ensure successful onboarding, deployment, and management of our customers.

You will act as the technical voice of the customer - demonstrating, installing, configuring, and customizing Origin’s solutions while providing exceptional support and guidance.

Responsibilities

• Serve as the primary technical point of contact for customer accounts, ensuring successful deployment and long-term satisfaction.
• Lead product demonstrations, proof-of-value engagements, and technical workshops for customers and partners.
• Translate customer requirements into scalable implementation plans, coordinating with internal teams to deliver results.
• Troubleshoot and resolve technical issues, leveraging internal engineering and security teams as needed.
• Develop and maintain technical documentation to support customer implementations and best practices.
• Act as a customer advocate by feeding insights and enhancement requests back to product and engineering teams.

Qualifications

• 3+ years of experience in technical account management, sales engineering, or a similar customer-facing technical role.
• Solid background in endpoint security, endpoint management, or IT systems in enterprise environments.
• Proven ability to explain complex security concepts to both technical and executive-level audiences.
• Strong communication skills and customer-first mindset.
• Self-starter who thrives in fast-paced, startup environments with minimal oversight.

Benefits

• Fully remote team across the US & Canada.
• Built on trust, autonomy, and excellence.
• Generous healthcare benefits.
• Flexible PTO.
• Home-office support.
• Commitment to quality, collaboration, and impactful security solutions.