[Hiring] Strategic Account Manager @Blaze

Role Description

Blaze is hiring an Account Manager to help set and uphold the quality bar for how Blaze serves its customers. You’ll ensure our outputs reflect strong taste, thoughtful use of AI, and a deep understanding of what drives real growth for our customers.

Account Managers serve as strategic operators and client growth partners. This role is not a traditional “check-in and report back” role. This person owns outcomes.

• Manage a portfolio of client accounts and their performance KPIs
• Translate business objectives into structured campaigns
• Build and maintain forward-looking campaign calendars
• Guide clients toward engagement-first growth strategies
• Align execution with agreed scope and prevent unnecessary scope expansion
• Coordinate with internal teams to ensure high-quality output
• Prevent scope creep and keep execution aligned with contract goals

Performance & Optimization

• Analyze engagement metrics across Instagram, Facebook, TikTok, and other channels
• Lead monthly performance reviews with insights and next-step recommendations
• Iterate campaigns based on what’s resonating
• Identify expansion opportunities based on performance data
• Review and refine AI-generated videos and images
• Prevent brand inconsistencies and “AI slop”

Client Leadership

• Serve as the primary strategic partner and point of contact
• Run structured monthly calls with clear agendas and outcomes
• Proactively surface risks and opportunities
• Balance collaboration with confident direction

Qualifications

• 3–6+ years in account management, client strategy, growth marketing, or digital marketing
• Experience managing multiple client accounts simultaneously
• Strong understanding of social media engagement strategy
• Experience structuring campaign calendars
• Exceptional written and verbal communication skills
• High level of organization and operational discipline

Requirements

• Proactive, not reactive
• Structured thinker
• Comfortable setting boundaries
• KPI-driven
• Calm under pressure
• Detail-oriented without losing strategic perspective
• Excited about AI-powered marketing systems

Benefits

• Collective support—and mentorship from your manager—in achieving major wins
• Encouragement to take risks, try new things, and be creative with your work
• Opportunities to exchange and engage in feedback
• Continual chances to stretch yourself and raise your own bar
• Rewards for achieving excellence and mastery
• The satisfaction of building a game-changing AI marketing solution to help small businesses save time, drive sales, and grow with their marketing on autopilot.

Company Description

At Blaze, we’re looking for structured thinkers full of passion, ambition, and kindness. We’d love for you to apply even if your experience doesn't precisely match the job description. Your experience, skills, and interests will help you stand out—especially if your career has taken some extraordinary twists and turns. At Blaze, we welcome people of diverse backgrounds and perspectives who aren’t afraid to challenge the status quo.

We’re building a space where you can do exceptional work for decades. We commit to fostering a culture where work feels joyful, rewarding, and sustainable—a place where people are valued not just for what they do, but for who they are.