[Hiring] Strategic Account Executive @Microsoft

Role Description

The Insurance Strategic Account Executive is responsible for driving long-term business growth, strategic partnership, and customer success within some of Microsoft’s most important insurance customers. The role serves as the senior account leader and trusted advisor to business and technology executives, building relationships across the organization to understand strategic priorities, anticipate industry and competitive pressures, and align Microsoft’s capabilities to the customer’s most important business outcomes.

The Strategic Account Executive develops and leads a comprehensive account strategy grounded in the customer’s business priorities and the forces reshaping insurance, including:

• AI
• Data modernization
• Cloud transformation
• Cybersecurity
• Customer and employee experience
• Operational efficiency

Success requires strong knowledge of the insurance industry, exceptional executive engagement and commercial skills, and the ability to navigate complex organizations and multi-year transformation agendas. The AE leads the broader Microsoft account team, bringing together specialists, engineering, partners, and industry resources around a common customer strategy while maintaining clear accountability for business outcomes and execution.

The Strategic Account Executive also serves as the primary steward of the overall Microsoft relationship, which includes:

• Anticipating risks
• Addressing customer concerns
• Navigating competitive dynamics
• Mobilizing Microsoft leadership and resources when needed

Ultimately, the role is accountable for expanding Microsoft’s strategic relevance, creating measurable customer value, and building durable, long-term growth across the account.

Responsibilities

• Account Management:
  • Manages the development and application of a mature/dynamic multi-year customer account plan.
  • Leads strategies for the assigned account that yield high-volume sales and open new opportunities.
  • Proactively solicits feedback on additional needs, products, and features.
  • Demonstrates a strong understanding of the customer's business model.
  • Influences relevant stakeholders and resources to drive change on behalf of the customer.
  • Leads efforts with key internal and external partners.
  • Proactively expands strategic network of key internal and external partners.
  • Orchestrates the execution of strategies for the assigned account.
• Competitive Knowledge:
  • Leverages internal network of industry experts to strengthen knowledge of the industry.
  • Shares knowledge internally to influence customers' business capabilities.
• Customer Engagement:
  • Proactively develops a comprehensive understanding of customer's business needs.
  • Anticipates customer's needs to deliver new insights on their business strategy.
  • Shows long-term differentiated value for the customer.
  • Elevates stakeholder relationships and uses Microsoft sales strategies.
• Sales Excellence:
  • Orchestrates high-impact solutions that enable digital transformation.
  • Owns the development of strategies that showcase the value added by Microsoft's offerings.
  • Creates long-term strategies aimed at building customer loyalty.
  • Builds trust and loyalty with the customer by providing up-to-date insights.
  • Engages and influences decision makers of the account.
  • Creates and qualifies new opportunities by identifying strategic opportunities.
• Strategic Thinking:
  • Articulates Microsoft's and partners' point of view.
  • Leverages unique, strategic, industry-focused business insights.
  • Engages in strategic discussions to evolve customer business models.

Qualifications

• Bachelor's Degree AND 10+ years experience in an industry or driving digital transformation, OR
• Master's Degree AND 9+ years experience in an industry or driving digital transformation, OR
• 13+ years experience in an industry or driving digital transformation, OR
• Equivalent experience.
• 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.
• 8+ years experience closing large, complex agreements/deals.

Requirements

• This position is not eligible for visa sponsorship.
• Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Additional or Preferred Qualifications

• Experience working in financial services/insurance industry driving digital transformation.
• Demonstrated experience working with Financial Services/Insurance organizations.
• Leverage industry, market, and competitive insights to position Microsoft solutions.

Benefits

• The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year.
• In specific locations, the base pay range is USD $170,300 - $239,800 per year.
• Certain roles may be eligible for benefits and other compensation.