[Hiring] Senior Manager, Public Sector Account Management @Atlassian

Role Description

We are looking for an experienced Manager who can develop, champion, and motivate a team of highly-skilled Public Sector Account Managers, responsible for the health and retention of Atlassian’s largest Public Sector business. Public Sector team covers DoD / IC, SLED, Federal and Civilian across both the United States and Canada.

• Maintain accountability for team performance, revenue forecasting, and balancing prioritization amidst a complex ownership footprint.
• Work cross-functionally with Public Sector Sales leadership on execution & strategy, and collaborate effectively with other key customer-facing teams (Services, Channel and Customer Success).
• Drive pipeline generation strategy across the team, identifying and cultivating new expansion opportunities to build a robust, predictable revenue pipeline.
• Leverage AI tools and technologies to streamline workflows, enhance customer insights, and optimize team efficiency across the sales cycle.
• Responsible for staffing, on-boarding, and up-skilling of the team.
• Own customer escalations to ensure effective risk mitigation and customer resolution.
• You will learn Atlassian’s unique GTM model and play a critical part in helping us build our next generation Public Sector business model.
• Own or collaborate on projects that seek to improve our practice, process, and/or ways of work.

Qualifications

• 7+ years of experience managing account management, inside sales or customer success teams focused on Public Sector customers.
• Experience with territory and account planning and the ability to coach towards these skills.
• Executes creative and value-focused approaches to help deliver optimal customer outcomes.
• Experience with change management and implementing better approaches to address opportunities.
• Experience in hiring, onboarding, coaching and developing people.
• Ability to effectively interact and communicate with various levels of management.
• Experience using CRM, forecast management, and analytics tools.
• Ability to prioritize work amidst multiple projects/initiatives running concurrently.
• Experience working in close coordination with Partners & GSIs.
• Experience in DoD / IC / FSI is required to succeed.

Requirements

• Compensation: Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
• In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
• Zone A: USD 225900 - USD 294925
• Zone B: USD 203400 - USD 265550
• Zone C: USD 188100 - USD 245575
• This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Our offerings include health and wellbeing resources, paid volunteer days, and so much more.