[Hiring] Senior Client Coordinator @Propelis

Role Description

The Sr Client Coordinator owns complex and/or multiple client relationships and serves as project owner from inception through completion. Interprets the needs of the clients, as well as all facets of the project and has a firm grasp on all manufacturing processes including the packaging, prepress, industry standards and requirements. The Sr. Client Coordinator ensures that satisfactory resolution is accomplished when resolving and problem-solving client issues as they are received.

Job Responsibilities:

• Creates and maintains the project work back schedule to ensure all up-front tasks and activities are assigned and completed on time.
• Initiates kickoff and solution review meetings and ensures that subsequent meetings or tasks occur in a timely manner as dictated by each project.
• Directs project activities and monitors project costs to ensure the business is as profitable as possible.
• Meets with the clients as needed and understands client's expectation. Validates client protocols and brand/design guidelines and ensures compliance throughout the process.
• Handles and responds to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Monitors quality with operations team and resolves conflicts/issues to keep projects on track.
• Additional duties as assigned.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing or related field.
• 3+ years progressive project coordination experience; or equivalent combination of education and experience.
• Occasional travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.

Requirements

• Regularly required to stand; walk; sit; and talk, hear and see.
• Regularly/Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment may be high.
• Reasonable accommodations may be made to enable individuals to perform the essential functions.

Benefits

• Group benefits currently include a selection of health care plans with prescription drug coverage.
• Dental plan.
• Vision plan.
• Basic and supplemental life insurance.
• Flexible spending account for medical and dependent care expenses or a health savings account based on plan selection.
• Short/long term disability.
• 401(k) Savings Plan.