[Hiring] Senior Admissions Representative @Sonoran Desert Institute

Role Description

Please note this remote position is limited to residing in the following states: Arizona, Florida, Georgia, Michigan, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, or Virginia.

Thrive in a fast-paced, student-focused admissions environment. We’re Sonoran Desert Institute and we are seeking an experienced Senior Admissions Representative (Level 3) to join our amazing team.

This isn't just a job — it's a front-line mission. Every conversation you have has the power to redirect someone's life. We're looking for candidates with the instincts of an enrollment leader and the heart of a coach, who would rather be in the trenches closing enrollments than sitting in a corner office.

The Senior Admissions Representative (Level 3) is SDI's most seasoned enrollment professional — a trusted expert who commands every stage of the enrollment journey with precision, empathy, and drive. You don't need to be managed; you self-manage. You don't avoid hard questions; you ask them first. You don't fear change; you accelerate it.

In this role, you will directly shape SDI's growth by enrolling committed, qualified students into life-changing programs in Firearms Technology and Uncrewed Technology. You will be the standard-bearer for the Admissions team — setting the pace, modeling the right behaviors, and delivering results quarter after quarter.

Qualifications

• Bachelor degree required
• Minimum of five years experience in a college admissions/student enrollment position with a proven, documented track record of success
• A naturally skilled enrollment professional who is equally committed to supporting each student’s long-term success and positive educational outcome, not solely enrollment results
• Elite verbal and written communication
• Results-oriented, organized self-starter with the ability to influence others
• Demonstrates a growth mindset by regularly reviewing performance metrics, evaluating personal calls and interactions, and proactively seeking feedback to drive continuous improvement and professional development
• Healthy competitiveness with a strong drive to succeed, balanced by a commitment to team success and supporting colleagues in achieving shared goals

Requirements

• Drive Enrollments & Own Your Pipeline
• Consistently meet or exceed individual enrollment targets and KPIs month over month
• Manage a high-volume lead pipeline across phone, email, text, and Live Chat with urgency and precision
• Conduct compelling, discovery-led interviews that uncover student goals, assess fit, and build trust
• Guide prospective students through every stage, inquiry to enrollment to first day, with zero gaps
• Deliver a World-Class Student Experience
• Provide one-on-one, personalized consultation that makes every student feel heard and valued
• Act as the bridge between prospective students, Financial Services, and Student Success teams
• Accurately and enthusiastically represent all SDI programs, never overpromising, always delivering clarity
• Ensure a frictionless handoff to Student Success so no student falls through the cracks post-enrollment
• Raise the Standard for the Admissions Team
• Model best-in-class recruitment methodology and help teammates level up through example
• Proactively identify process inefficiencies
• Participate fully in team meetings, coaching calls, and one-on-ones with a growth mindset
• Leverage deep SDI product knowledge to elevate every interaction and mentor newer reps
• Operate with Integrity & Compliance
• Ensure all interactions reflect SDI's commitment to ethical enrollment and regulatory compliance (DEAC, Department of Education, ATF, DOD, State of Arizona, VA, and all applicable agencies)
• Process student applications and documentation with accuracy and meticulous attention to detail
• Maintain and optimize your lead database; clean data drives better outcomes

Benefits

• Highly competitive compensation
• Award winning culture
• Employee Stock Ownership Plan (ESOP)
• Comprehensive benefits package with 100% company-paid medical option for employee
• 401(k) with generous company match
• Employee Assistance Program (EAP)
• Pet Insurance
• Company-paid Life insurance
• Paid Time Off (Vacation, Sick, and Volunteer time off!)
• 14 Paid holidays
• Referral program
• Education Tuition Benefit program
• Career development opportunities with a growing company
• A team who is dedicated to your success!