[Hiring] Senior Account Manager @Weekday

Role Description

As a Senior Account Manager, you will take ownership of key client relationships, lead project execution end-to-end, and manage a team while driving smooth coordination across accounts. This role is ideal for someone who has already led accounts and managed people in an agency environment, and is now ready to operate with greater autonomy, own larger and more complex client relationships, and build out a high-performing account management team.

Responsibilities

• Client Coordination & Relationship Management:
  • Own strong client relationships through timely communication, responsiveness, and attention to detail.
  • Lead calls, understand requirements, manage follow-ups, and ensure confidence in project delivery.
• Account & Project Management:
  • Independently manage ongoing client accounts and projects.
  • Drive smooth communication, timely follow-ups, and strong execution across teams and stakeholders.
• Team Coordination & Management:
  • Lead and manage a team of Account Managers/Executives.
  • Set clear direction, review work quality, coach on client handling and execution.
  • Ensure accountability and consistency across the accounts under your remit.
• Talent Coordination & Quality Management:
  • Identify and coordinate the right creative talent for different project needs.
  • Apply judgment on quality, fit, availability, timelines, and budget.
• Proposal Building, Pricing & Commercial Support:
  • Lead the creation of proposals, scopes, and project plans for client requirements.
  • Own pricing discussions, commercial decisions, and project solutioning.
• Reporting & Operations:
  • Track project progress, maintain account updates, and keep documentation organized.
  • Ensure strong operational discipline across accounts.

Qualifications

• Minimum 5 years of agency experience in account management, client servicing, and project leadership.
• Currently operating as a Senior Manager, Group Account Manager (GAM), or Account Director, or in an equivalent role.
• Proven experience running a team by coaching, delegating, and holding people accountable.
• Strong track record managing client relationships end-to-end, including at a senior/stakeholder level.
• Strong domain experience across design, video, and content/creative services.
• Excellent communication skills and someone who is confident, articulate, and comfortable representing the business in front of clients and leadership.
• Highly organized, detail-oriented, and dependable.
• Strong problem-solving ability and comfort handling multiple moving pieces at once.
• Strong commercial thinking across pricing, proposals, and project economics.
• Ownership mindset with the ability to take initiative and drive things forward independently.

Requirements

• Manage Client Relationships, Client Services.

Benefits

• Work with Leading Brands: Get exposure to some of the biggest brands in India and manage high-quality creative projects at scale.
• Own Real Account Management Depth: Lead client servicing, project management, pricing, proposals, and talent coordination with real ownership, not just execution.
• Build and Grow a Team: Take on the responsibility of managing and developing a team while growing your own capability to handle larger, more complex accounts.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who care deeply about quality and execution.
• High-Trust Environment: Be part of a team that values initiative, accountability, and strong execution.
• Remote-First Flexibility: Work in a setup that gives you autonomy while staying closely connected to a collaborative team.

30–60–90 Day Plan

• First 30 Days – Context, Learning & Foundations:
  • Understand IFN's business model, service lines, clients, and internal workflows.
  • Build context on how accounts and teams are managed, how talent is coordinated, and how proposals, pricing, and project execution work.
  • Get familiar with tools, reporting formats, communication processes, and the day-to-day rhythm of account management.
• Days 31–60 – Active Ownership & Team Integration:
  • Take ownership of assigned client accounts and begin actively managing your team.
  • Review work, provide direction, and step into client coordination, proposals, and execution.
  • Build stronger judgment on project workflows, talent decisions, and how account relationships and team performance are managed over time.
• Days 61–90 – Full Ownership & Independent Execution:
  • Operate with full ownership across your accounts, client relationships, and team.
  • Drive day-to-day execution independently, lead proposals and commercial discussions.
  • Demonstrate strong reliability, responsiveness, and judgment in managing both accounts and people.