[Hiring] Senior Account Manager @AI Acquisition

Role Description

You are the person between the client and the outcome. Not a relationship manager. Not a check-in scheduler. Not someone who forwards tickets and hopes for the best.

You own a portfolio of clients who are building real businesses with our support. Some are launching for the first time. Some are scaling. Some are stuck and frustrated. Your job is to:

• Diagnose where they actually are.
• Figure out what's blocking their progress.
• Manage their expectations when needed.
• Drive them toward commercial results, not just activity.

This means you need to understand marketing, sales, offer development, and fulfillment well enough to have real conversations about all of them. If a client's campaign is generating calls but nobody's closing, you need to be able to tell them why and what to do about it, not pass it to someone else.

Our clients purchase a fully built AI lead-generation business: brand, website, funnel, lead engine, and the systems that help turn leads into customers. You own the relationship around that delivery. You need to know:

• What they bought.
• What was promised.
• Where they are in the journey.
• What needs to happen next, with specifics, not generalities.

You'll work directly with clients on Zoom, Slack, and through our internal systems. You'll:

• Run growth workshops, intro calls, and quick syncs.
• Manage escalations without panicking and celebrate wins without coasting.
• Be the person who finds the path to keep clients or makes the honest call that they should go.

Qualifications

• 4+ years in a client-facing account management, CSM, or business consulting role where you were directly responsible for client outcomes, not just client satisfaction scores.
• You've consulted business owners on how to start, grow, or scale a business, walked them through the hard parts, not just handed them a playbook.
• You understand (or can learn fast) the mechanics of B2B lead generation: Meta ads, cold email campaigns, funnels, and how they connect to a client's revenue.
• You're comfortable navigating money conversations with clients, not quoting generic numbers.
• You can manage difficult client conversations with composure.
• You come with solutions, not just problems.
• You're confident on camera and on calls.
• You've worked in a startup, agency, or fast-moving environment.
• You're comfortable with AI tools.
• You don't need to be chased; you manage your own time and follow-ups.

Requirements

• You only know one side of the equation (only marketing, or only sales) and aren't interested in learning the other.
• You need everything documented before you can act.
• You wait for clients to come to you with problems instead of spotting them early.
• You avoid hard conversations or default to telling clients what they want to hear.
• You treat AI as a buzzword rather than something you actually use.
• You need heavy management and regular direction to stay productive.
• You hear "refund" and freeze instead of diagnosing what went wrong.

Benefits

• Direct access to founders from day one, no layers, no politics.
• Real growth path; strong performers are promoted from month three.
• Exposure to AI-led systems and tools.
• Compensation that rewards output: base plus performance bonus plus upsell commission.
• Autonomy and ownership; you manage your portfolio and client relationships.
• A team that holds a high bar; the people around you are operators, not passengers.

Company Description

AI Acquisition is a bootstrapped, founder-led business helping founders and operators scale with AI, combining a sales and delivery engine, one-to-one consultation, and our own SaaS platforms. We move fast, we build constantly, and we hold a high bar for the people who work directly with our clients.

We currently manage thousands of active clients across multiple products, with 250+ new clients onboarding every month. The Account Management function is the front line of that relationship.