[Hiring] Senior Account Manager @Workana

Role Description

We are looking for a Senior Account Manager to help expand our client portfolio in the U.S. and Canada by bringing and growing trusted client relationships. This role is ideal for someone who has sold IT staffing, staff augmentation, nearshore outsourcing, software development outsourcing, or talent solutions to North American companies.

You will introduce clients to Workana’s LATAM contractor and nearshore talent model, generate new opportunities, and manage accounts through long-term growth. This is a highly commercial role, so you should be comfortable working without inbound leads and confident in your ability to open doors through your own network and sales efforts.

Responsibilities

• Own and grow a portfolio of clients across the U.S. and Canada.
• Generate new business opportunities through outbound sales, referrals, past client relationships, networking, and strategic prospecting.
• Identify client hiring needs and translate them into clear requirements for Workana’s recruiting and delivery teams.
• Partner with internal recruiting and operations teams to ensure strong delivery, client satisfaction, and retention.
• Expand existing accounts through upselling, cross-selling, and identifying new hiring or outsourcing opportunities.
• Manage the full commercial cycle, from initial conversations and needs discovery to proposals, negotiation, onboarding, and account growth.
• Track pipeline, revenue opportunities, client activity, and account performance.
• Proactively address client concerns and ensure Workana is positioned as a trusted long-term talent partner.

Qualifications

• 5+ years of experience in account management, business development, client partnerships, or sales within IT staffing, recruiting, staff augmentation, nearshore outsourcing, software development outsourcing, or talent solutions.
• Experience selling contractor, staffing, outsourcing, or remote talent services to companies in the U.S. and/or Canada.
• Strong existing network or book of client relationships with companies that may need nearshore LATAM talent.
• Proven ability to generate new leads and open new accounts without depending on inbound lead flow.
• Track record of owning revenue, managing client relationships, and growing accounts through expansion, upselling, or cross-selling.
• Strong understanding of how companies buy staffing, contractor, outsourcing, or software delivery services.
• Ability to build trust with senior stakeholders, including founders, executives, hiring managers, talent leaders, and technology leaders.
• Experience working in entrepreneurial, high-ownership, or performance-based environments.
• Based in the U.S. or Canada.

Benefits

• Remote-first role based in the U.S. or Canada.
• Work with one of the largest remote talent platforms in Latin America.
• Opportunity to directly shape Workana’s expansion in North America.
• High-impact commercial role with ownership over client growth and revenue.
• Uncapped commission structure tied directly to generated net revenue.