[Hiring] Physician Relationship Account Manager @Flourish Research

Role Description

We are actively hiring a Physician Relationship Account Manager (PRAM).

Shift: Monday-Friday day shift (40 hours per week)

Location: Remote, United States

FLSA Classification: Exempt

Compensation: $65,000 to $82,000 per year (depending on experience)

PURPOSE: The Physician Relations Account Manager supports ongoing physician partnerships and helps connect patients with clinical research opportunities. This field-based role builds strong relationships with partner physicians and their office teams, provides continued study education, and helps practices participate effectively in established partnership programs. The position works closely with site leadership, recruitment, and clinical teams to sustain engagement and resolve practice barriers after a partnership is established.

Qualifications

• Motivated and talented individual.
• Creative thinker who wants to learn and grow in their career.

Requirements

• Maintain ongoing relationships with partner physicians and office staff through regular visits, calls, and follow-up.
• Support practice onboarding by reviewing partnership expectations, introducing site contacts, and providing referral instructions, approved materials, and information about the physician payment process.
• Educate physicians and office teams on active and upcoming studies using approved materials, and coordinate clinical questions with the research team.
• Help practices follow established referral and patient-identification workflows; identify barriers and coordinate solutions with site operations and recruitment.
• Provide ongoing support across physician education, bidirectional referral, and virtual sub investigator partnership programs.
• Document physician engagement and contracted activities accurately; coordinate payment documentation, submissions, and follow-up through established processes.
• Maintain current CRM records and communicate relationship activity, referral barriers, and opportunities to strengthen engagement.
• Collaborate with the Physician Engagement team and Research Concierge during partnership transitions and escalate concerns requiring strategic relationship support.
• Protect confidential information and follow applicable policies, agreement requirements, and professional standards.
• Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with all staff, clients, and vendors.
• Additional duties as assigned by management.

Benefits

• Health, dental, and vision insurance plans.
• 401(k) with a 100% employer match on the first 4% of employee contributions.
• Tuition reimbursement.
• Parental leave.
• Employee referral program.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• A generous PTO plan covering vacation, sick, personal days and 8 paid holidays.