[Hiring] Partner Success Manager @OnHires

Role Description

Our client is looking for a Partner Success Manager to serve as the primary strategic contact for a focused portfolio of approximately 2–6 high-touch partners.

• Lead Strategic Partner Relationships
• Understand a partner’s business, lead strategic conversations, manage expectations, and translate their priorities into coordinated action.
• Discuss growth goals, funnels, marketing investments, and performance data with confidence.
• Help partners make better growth decisions and align cross-functional teams around measurable outcomes.

What Makes This Role Different:

• Build depth with a small partner portfolio.
• Own the strategic relationship with partners.
• Connect marketing performance with business goals.
• Coordinate the complete growth agenda across various marketing functions.
• Focus on partner outcomes, not sales quotas.

What You’ll Own:

• Serve as the primary strategic contact for approximately 2–6 high-touch partners.
• Develop a detailed understanding of each partner’s business model, growth goals, funnel, KPIs, and marketing economics.
• Build trusted relationships with Marketing and Growth Leads, founders, and other senior stakeholders.
• Lead regular strategic, business, and performance conversations.
• Present results, interpret data, and turn findings into clear recommendations.
• Help partners identify risks, growth opportunities, and priorities for their marketing investments.
• Translate business objectives into actionable direction for internal teams.
• Coordinate specialists across various marketing functions.
• Align stakeholders, clarify responsibilities, identify blockers, and keep initiatives moving forward.
• Support the adoption and use of a proprietary growth intelligence platform.
• Adapt your approach across partners from different industries and with different business models.
• Build long-term partner value by combining strong relationship ownership with commercially relevant marketing insight.

Qualifications

• Approximately 6–8 years of relevant professional experience.
• Strong account management, client services, client success, or partner management experience in a SaaS company or marketing agency.
• Proven ownership of important client or partner relationships.
• Experience acting as the primary or senior point of contact.
• Experience leading strategic meetings, presenting results and recommendations, and working with senior stakeholders.
• Experience managing complex, high-touch accounts.
• A strong working understanding of digital and performance marketing.
• Familiarity with paid acquisition, campaign management, funnels, conversion optimization, CRM/email, and marketing analytics.
• The ability to interpret and discuss CAC, ROAS, LTV, conversion, retention, and marketing efficiency.
• Experience connecting performance data with business goals and investment decisions.
• Experience coordinating cross-functional teams and turning partner objectives into executable plans.
• Exposure to marketing budgets of at least $100,000 per month.
• Strong analytical, communication, presentation, and stakeholder-management skills.
• High ownership, organization, autonomy, and comfort working in a fast-moving remote environment.

Requirements

• You do not need to personally configure or optimize campaigns in your current role.
• Must understand performance marketing well enough to evaluate results, ask informed questions, challenge assumptions, and guide strategic conversations.
• Hands-on PPC or campaign execution without proven ownership of client relationships will not be sufficient for this role.

Benefits

• Annual compensation range is 115,000–125,000 USD.
• Flexible PTO.
• Health, dental, and vision insurance with partial company coverage.
• 401(k).
• Remote work and flexible hours.
• Professional and personal development opportunities.

Company Description

Our client is an established, tech-enabled growth partner helping companies solve complex digital marketing challenges and achieve ambitious growth goals.

• Global teams combine strategic client guidance with cross-functional execution across performance marketing, creative, CRM, analytics, and production.
• Uses proprietary data and business intelligence infrastructure to help partners connect marketing performance with financial and growth objectives.