[Hiring] National Account Specialist @Leviton Manufacturing

Role Description

The National Account Specialist supports the development and growth of key strategic distributor accounts by partnering with National Account Managers and cross-functional teams. This role helps execute account strategies, strengthen customer relationships, and identify opportunities that drive customer satisfaction, retention, and profitable revenue growth.

Responsibilities

• Partner with National Account manager to execute strategic business plans and growth initiatives for distributor partner across all Leviton business units.
• Analyze sales performance, forecasts, pricing, inventory, profitability, and market trends to identify opportunities and business risks.
• Develop executive-level dashboards, scorecards, reports, and presentations that support business reviews and strategic decision-making.
• Coordinate cross-functional initiatives with Sales, Marketing, Finance, Supply Chain, Product Management, Customer Service, and Operations to ensure successful execution of customer programs.
• Prepare materials and support quarterly business reviews, annual strategic planning sessions, customer meetings, and executive presentations.
• Monitor customer performance, project milestones, and action items while ensuring timely communication and follow-up.
• Support pricing programs, promotional initiatives, inventory strategies, and other customer-specific business programs.
• Build and maintain effective working relationships with distributor partner personnel and internal business partners while delivering exceptional customer support.
• Identify process improvements that increase efficiency, improve reporting accuracy, and enhance customer experience.

Qualifications

• Technical
  • Ability to maintain up-to-date knowledge of company products, technologies, and competitive offerings.
  • Demonstrates technical understanding of electrical, Industrial or structured cabling copper and fiber optic infrastructure solutions.
  • Ability to apply product and market knowledge to address customer needs and recommend effective solutions.
  • Understands Fortune 500 customer expectations and effectively coordinates internal and external resources to deliver exceptional service and results.
• Behavioral
  • Relationship Builder – Strong interpersonal skills to build trust and rapport with key stakeholders.
  • Proactivity – Take initiative to address potential issues or concerns before they escalate to ensure smooth operations.
  • Strategic Thinker – Ability to think strategically and make informed decisions to support the organization's goals.
  • Decisiveness – Ability to make quick, informed decisions to help the team move forward.
  • Communication – Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders.
  • Customer Service – Provide excellent service to internal and external customers.
  • Teamwork – Ability to work well in a team environment that fosters collaboration and cooperation.

Requirements

• Bachelor's degree in marketing, supply chain, sales, or business administration preferred.
• Minimum of 3 years of experience in account management, sales, business administrations, project management, sales operations, or a related business discipline.
• Experience supporting national accounts, distributors, or large strategic customers is preferred.
• Experience in electrical, industrial, manufacturing, or structured cabling solutions copper & fiber networks is required.
• Experience developing executive presentations, KPI reporting, forecasting, and business analytics is highly desirable.
• Travel up to 50% of the time.

Benefits

• Comprehensive benefits include:
• Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date.
• 401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service.
• Life, Disability, Accident and Critical Illness insurance options.
• Up to 11 paid Holidays.
• Up to 18 days Paid Time Off.
• Other perks include Volunteer Time Off, Tuition Reimbursement, Health Advocacy Program, Bereavement Leave, and additional wellness incentive programs.