[Hiring] Manager, US Institutional Relations @CIEE Inc

Role Description

The Manager, Institutional Relations (MIR), serves as the primary liaison between CIEE and an assigned portfolio of institutions of higher education. The MIR’s primary goals are to:

• Understand each college’s needs related to international education and study abroad.
• Present CIEE’s full suite of study abroad programs and services to the institution.
• Meet and or exceed enrollment targets for all CIEE study abroad programs and services (e.g. study abroad, internships, custom programs, faculty training, Pre-College Programs, insurance, etc).

A successful MIR will be a proactive problem solver with excellent interpersonal, communication, and sales skills. This position will require domestic travel and some international travel.

Qualifications

• Bachelor’s degree or international equivalent.
• High energy, positive, proactive, team-oriented, problem-solver.
• A minimum of 5 years of hands-on experience in consultative sales of intangibles or services.
• Sales to or within institutions of higher education, personal study abroad or international experience, and experience in international education are preferred attributes.
• Individuals from underrepresented backgrounds, who will bring to CIEE a variety of perspectives and skills, are strongly encouraged to apply.

Requirements

• Consultative sales skills: Proven ability to meet targets.
• Customer service: Strong customer service skills and ability to resolve issues fairly, expediently, and cost-effectively.
• Communication: Superior written, verbal, public speaking, and phone skills.
• Organization and administration: Strong administrative and organizational skills.
• Academia: Familiarity with U.S. academic institutions and their culture.
• Technology: Fluency in day-to-day computer use including the Microsoft Office Suite; experience in MS Excel required.
• Travel: Willing and able to travel, up to 40%.
• Demonstrated interest in higher education preferred.
• Valid US driver’s license.

Benefits

• Paid time off and Parental leave
• Gym Reimbursement Program
• Employee Assistance Program
• Short-term & Long-term Disability
• 6 floating Fridays (based on eligibility rules)
• CIEE Study Abroad Program discounts
• 403(b) Retirement Plan with employer contribution
• Insurance Coverage (life, travel, medical, dental, and vision)
• Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)