[Hiring] Lead Account Technical Strategist @cloud software group

Role Description

Lead Account Technical Strategist (ATS) is responsible for strategic technical engagement with our customer’s business and IT decision-makers. Leading the end-to-end customer journey, as a trusted advisor, Lead ATS will develop a technology roadmap to achieve customer's business and IT goals, identify opportunities that increase value creation, provide technical expertise that informs and impacts sales execution, develop value propositions essential to increased customer consumption and adoption, and utilizing a superior customer focus to facilitate ongoing partnership and customer retention. As a Lead ATS you will seek to forge new & innovative technology solutions that can be implemented and adopted to solve complex business problems for some of the largest organizations in the world.

Qualifications

• Understanding of CSG’s competitive domain and technologies.
• Passion for technology and innovation, and a proven “forward thinker.”
• Strong understanding of business processes and their implementation into enterprise applications.
• Analytical and negotiation skills, particularly at the C-level.
• Ability to quickly grasp and distinctly explain technological and business concepts.
• Ability to evaluate and develop the existing teams and reshape them as necessary while mentoring and inspiring the team.
• Track record of consistently delivering revenue numbers and supporting accurate forecasts while maintaining a focus on team development and growth.
• Ability to work independently with limited oversight.
• Prioritizes and manages many diverse tasks, objectives, and risks.
• Excellent oral and written communications skills, as well as excellent presentation skills.
• Possesses a high level of specialized sales and product solution knowledge.

Requirements

• Bachelor’s degree or equivalent experience required.
• 7+ years of technical customer service experience in high-tech, indirect sales, and/or procurement environments with a record of success in driving customer adoption of technology.
• TOIEC score of 750 or higher, or equivalent in English language capabilities.
• Fluent in Japanese and English in terms of regular conversation/communication internally and with customers, also situation in customer presentation/meetings.
• Ability to travel.

Benefits

• The following certifications are beneficial but not required:
• Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS).
• Microsoft Certified Azure Administrator, or Azure Solutions Architect.
• AWS Certified Cloud Practitioner.
• Google Associate Cloud Engineer.
• Updated Security Certifications.

Company Description

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.