[Hiring] Key Account Manager @MSD

Role Description

Developing and maintaining long-term engagements with Pet Clinics (veterinarians) and pet owners and other stakeholders.

• Drive our Company product scientific knowledge at Pet Clinics and to pet owners.
• Identifying Account Stakeholders and understanding their perspectives on our Company, our competitors.
• Identifying short and long-term business opportunities.
• Developing a plan for the Account that contains the account needs and perspectives as well as considers competitive and business challenges.
• Leverage cross-functional internal resources to maximize potential.
• Drive relevant omnichannel communication to increase number of contacts with our customers.
• Defining account metrics and a tracking plan and regularly update the performance.
• Maintain professional and technical knowledge through review of professional publications, establishing networks and drawing on inhouse product and industry expertise.
• Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends.

Qualifications

• Bachelor’s degree in Veterinary Medicine, Marketing, or related field.
• Minimum 3 years of experience in sales, key account management, or business development, preferably in Animal Health, Veterinary Pharmaceutical, Pet Care, or FMCG industries.
• Proven ability to manage strategic accounts and build strong relationships with veterinarians, pet shops, associations, and KOLs.
• Strong knowledge of the Companion Animal market, animal health products, veterinary customer channels, account management principles.
• Excellent written and verbal skills; ability to effectively communicate scientific and commercial information to veterinarians, pet retailers, and key stakeholders.
• Demonstrated ability to analyze sales performance, market opportunities, customer insight, and competitive trends to develop strategic account plans and achieve business objectives.
• Ability to work cross-functionally with sales team, SCM, finance, communities, veterinarians and KOLs.
• Proficient in CRM systems, Microsoft Excel, PowerPoint, and sales analytics tools for account planning, forecasting, and performance tracking.

Requirements

• Account Management
• Commercial Contract Negotiations
• Customer Needs Assessments
• Customer Satisfaction
• Identifying Sales Opportunities
• Key Account Management
• Market Analysis
• Operational Delivery
• Poultry Management
• Product Knowledge
• Sales Strategy Development
• Sales Target Achievement
• Sales Team Management
• Sales Training
• Veterinary Sciences

Company Description

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.

• All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.
• No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
• Where agency agreements are in place, introductions are position specific.
• Please, no phone calls or emails.