[Hiring] Key Account Manager @Concord Technologies

Role Description

We are seeking a seasoned Account Manager with a strong background in enterprise sales of complex solutions or consulting services, ideally within the healthcare sector. The ideal candidate will have 10+ years of enterprise sales experience, including at least 3 years in a current role with consistent quota attainment. In this role, you will manage a portfolio of strategic accounts, foster deep client relationships, and drive revenue growth through expansion and upsell opportunities. If you are passionate about delivering exceptional client outcomes and have a proven track record in account management, we encourage you to apply.

• Own the full sales cycle—from discovery to close—driving pipeline growth and revenue within assigned accounts.
• Proactively identify and pursue opportunities to expand Concord’s footprint across strategic accounts.
• Exceed annual revenue targets through effective account management and growth strategies.
• Leverage upsell opportunities within existing accounts to consistently achieve quota.
• Deliver exceptional client relationship management for both new and existing accounts.
• Act as a trusted advisor, helping clients maximize Concord’s solutions to achieve business objectives.
• Manage designated End-User accounts as assigned by sales leadership.
• Drive adoption of Concord Cloud Fax and Concord Connect (Intelligent Document Processing) across all accounts.
• Conduct semi-annual internal business reviews and develop strategic account plans.

Qualifications

• 10+ years of enterprise sales experience in healthcare or consulting services, with a focus on complex solutions.
• Minimum 3 years in current role with a proven record of consistent quota attainment.

Requirements

Compensation Range: $175,000 - $225,000 OTE (uncapped). Range can flux dependent on experience, education/training, etc.

Benefits

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off + sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
• Pet insurance
• Employee Life and AD&D
• Spousal Life and AD&D
• Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business