[Hiring] Head of Account Management @K1X

Role Description

This is a leadership role for someone who wants to build and run a high-performing Account Management team. As the Head of Account Management at K1x, you will lead, coach, and develop a team of Account Managers while personally owning a small portfolio of strategic accounts, staying close to the client experience you're asking your team to deliver.

• Lead, coach, and develop a team of Account Managers.
• Set and hold the team accountable to quota.
• Run regular pipeline, renewal, and forecast calls.
• Partner with AMs to identify whitespace and build expansion pipeline.
• Coach the team on renewal strategy and growth conversations.
• Facilitate Quarterly Business Reviews (QBRs) for your own accounts.
• Work closely with Product, Support, and Finance to ensure clients realize full value from K1x.

Qualifications

• 10+ years of experience in Account Management or Customer Success within SaaS.
• At least 3+ years directly leading or managing a team, ideally in tax technology, financial software, or related fields.
• Experience working at a startup or small company.
• Proven ability to set and hit team quotas.
• A player/coach mindset: willing to own accounts directly while building and leading a team.
• Strong understanding of tax workflows and reporting such as K-1, partnership, or fund structures.
• Experience coaching a team on executive relationship-building, renewal negotiation, and structured business reviews.
• Data mindset with comfort using CRM and analytics tools.
• Excellent communication and relationship skills with a consultative, solutions approach.

Requirements

• Experience in or exposure to private equity, working with PE-backed portfolio companies, or supporting PE/finance clients.
• Ability to operate with autonomy, wear multiple hats, and build process as the business scales.

Benefits

• Unlimited Vacation Policy + Sick Time + Holidays.
• Paid Parental Leave.
• Fully Remote Opportunity.
• Healthcare Benefits and 401(K).
• Growing Startup Culture.