[Hiring] Engagement Manager @Pogo Technologies
Engagement Manager @Pogo Technologies
Account Management
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted YDay

[Hiring] Engagement Manager @Pogo Technologies

YDay - Pogo Technologies is hiring a remote Engagement Manager. πŸ’Έ Salary: unspecified πŸ“Location: USA

Role Description

We're hiring our first Engagement Manager at Pogo to own client relationships from signed deal to growing partnership. As an Engagement Manager, you'll be a trusted partner to our enterprise clients, running end-to-end research engagements and translating Pogo's AI-powered platform into insights that drive real business decisions. This is a first-of-its-kind role, so you'll set the standard for how we deliver, what great looks like, and how we scale our client service model as we grow.

  • Own the full client lifecycle post-sale: onboarding, study design, delivery, and expansion.
  • Run research engagements end-to-end: scoping studies with clients, configuring them in the platform, reviewing AI-generated insights, and debriefing learnings with client executives.
  • Be the trusted advisor in the room for clients' strategic questions.
  • Partner closely with the GTM team on renewals and expansion.
  • Channel client feedback into product and engineering to shape the product roadmap.
  • Build playbooks, templates, and repeatable motions to scale the client model.

Qualifications

  • 2-4 years of experience at a leading management consulting firm or in a similarly rigorous, client-facing environment.
  • Bonus: Experience in primary consumer research, whether qualitative or quantitative.
  • Structured thinker with the ability to frame messy client problems clearly.
  • Exceptional communicator with clarity and confidence.
  • Genuinely curious about consumers and insights work.
  • High-ownership operator who drives engagements proactively.
  • Highly organized, able to juggle multiple client engagements simultaneously.
  • Low ego and a team player focused on outcomes.
  • Fast learner who adapts quickly to new clients, industries, and problem spaces.
  • Utilizes AI tools for better research, synthesis, and outputs.

Benefits

  • First-of-its-kind role with real scope to build processes and client experiences.
  • Engagements with Fortune 500 clients while being closely connected to the team.
  • Opportunity to transition from consulting to vertical AI.
  • Direct line into product and engineering to influence what is built based on client feedback.
  • Flexible schedule with unlimited PTO and a minimum 20 days vacation policy.

Why you might not be excited about us

  • This is a high-ownership role; you'll need to define your own lane.
  • Managing multiple engagements simultaneously may not suit those who prefer a narrow focus.
  • Expectation of more than 9 to 5 hours; flexibility in scheduling is encouraged.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Engagement Manager @Pogo Technologies
Account Management
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted YDay
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
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