[Hiring] Engagement Manager @Akamai

Role Description

Are you excited by the prospect of creatively solving problems and delivering exceptional customer service? Would the opportunity to become a trusted advisor to Fortune 100 financial institutions excite you? Join our prestigious FinServ Services team. We help to accelerate and protect the digital experiences of major financial institutions, providing advisory and leadership. As the Financial Services team, we build loyalty and growth through relationships and understanding of customer's needs.

As an Engagement Manager, you will be responsible for:

• Owning program management and playing a trusted advisor that customers get the most value out of solutions.
• Being an expert and technical advisor to architect and manage the web performance and security solutions.
• Defining an account strategy, establishing key relationships, and building and maintaining a project pipeline.
• Leading a cross-functional team and developing a culture of excellence to empower and encourage team synergy.
• Partnering with sales and pre-sales to help expand the use of services and solutions.

Qualifications

• 5 years of relevant experience and a Bachelor's Degree in Computer Science, MIS, Engineering, or its equivalent.
• Experience in a customer-facing role and an understanding of the consulting process to ensure customer success.
• Experience managing and delivering large technical customer projects successfully.
• Experience in web development and security technologies, methodologies, and languages.
• Excellent communication and presentation skills and ability to articulate technical information in an easy-to-understand manner.
• Team player with an ability to work independently and as part of a remote team.

Benefits

• Healthcare.
• 401K savings plan.
• Company holidays.
• Vacation (in the form of PTO).
• Sick time.
• Family-friendly benefits including parental leave.
• Employee assistance program focusing on mental and financial wellness.
• Eligibility requirements apply.

Compensation

Akamai is committed to fair and equitable compensation practices. For US-based candidates only - the base salary for this position ranges from $100,700 - $181,300/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards, and an Employee Stock Purchase Plan (ESPP).